Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.
United States
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Open Source Zoho Desk AlternativesHelp Desk Platforms & Customer Feedback Managers like Zoho Desk
The best open source alternative to Zoho Desk is osTicket. If that doesn't suit you, our users have ranked more than 100 alternatives to Zoho Desk and seven of them is open source so hopefully you can find a suitable replacement. Other interesting open source alternatives to Zoho Desk are Faveo HELPDESK, Seraph Helpdesk, All Our Ideas and Helpy.io.
Alternatives list
128 osTicket alternatives
Automated helpdesk for startups and SMEs with a ticket-based system, extensive customizability, integrations with multiple platforms, frequent updates, analytics capabilities, and tools for efficient query management and improved customer retention.
Cost / License
- Paid
- Open Source
Application type
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- MySQL Community Edition
- Self-Hosted
- NGINX
- Apache HTTP Server
- PHP
- Microsoft IIS
Open source helpdesk software specially designed for computer support companies. Keep track of your support tasks, onsite visits and billing
All Our Ideas is a research project that seeks to develop a new form of social data collection by combining the best features of quantitative and qualitative methods. Using the power of the web, we are creating a data collection tool that has the scale, speed, and quantification...
Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.
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Astuto is a free, open source, self-hosted customer feedback tool. It helps you collect, manage and prioritize feedback from your users. You can self-host your own instance or rely on a paid cloud subscription.
Cost / License
- Free
- Open Source (AGPL-3.0)
Application type
Alerts
- Discontinued
Platforms
- Self-Hosted
- Docker
WordPress chatbot plugin with FAQ-first automation and AI fallback via ChatGPT, Claude, Gemini, and Groq. No complex setup, no monthly fees.
Cost / License
- Freemium
- Open Source (GPL-2.0)
Platforms
- Wordpress
India
Sweden
EU
