Zendesk Chat Alternatives

Zendesk Chat is described as '(formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one place' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Zendesk Chat for a variety of platforms, including Web-based, Android, SaaS, iPhone and Windows apps. The best Zendesk Chat alternative is tawk.to, which is free. Other great apps like Zendesk Chat are HelpCrunch, Userlike, FreeScout and LiveAgent.

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Alternatives list

  1. OptKit icon
     10 likes
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    The best way to convert more traffic. Real-time behavior triggered call-to-action's that engage and delight your visitors. OptKit comes with many tools to help marketers, and conversion rate optimization specialists, to convert more traffic into sales.

    OptKit has enterprise-.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
     
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  2. Copy a direct link to this comment to your clipboard

    My Customer Cloud provides a live chat solution complete with API, allowing you to completely customize your chat service or build your own scalable, reliable real-time chat apps. Our flexible chat platform is based upon the XMPP standard and seamlessly integrates a variety of...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  3. zipp.chat icon
     4 likes
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    Zipp.Chat is an all-in-one live chat tool that helps businesses provide exceptional customer service and drive growth. With its user-friendly interface, live chat, video chat, screensharing, and group chat functionality etc.

    Cost / License

    • Pay once or Subscription
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • iPad
    • Self-Hosted
     
  4. Screets icon
     2 likes
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    Screets is self hosted Live Chat!.

    Cost / License

    • Pay once
    • Proprietary

    Platforms

    • Online
    • Self-Hosted
    • PHP
    • Wordpress
     
  5. OpenWidget icon
     2 likes
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    Provide customer support on e-commerce sites with free plugins offering easy contact forms, automated product card displays, and FAQ templates for common inquiries. Installation is straightforward, requires no coding, and widgets support promotions, visual customization, and future enhancements.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
    • BigCommerce
    • Shopify
    • LiveChat
    • Software as a Service (SaaS)
    • WiX.com
    • Wordpress
     
  6. Copy a direct link to this comment to your clipboard

    BotPenguin is a SaaS solution that uses AI-powered techniques to create a no-code chatbot. We deliver omnichannel customer engagement solutions at near zero-cost.

    Cost / License

    • Freemium (Pay once)
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
     
  7. CloudChat icon
     2 likes
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    Talk to your website visitors in real-time for as long as you want for Free! A new Live Chat for Business and Personal Websites with Premium Features right from the ground up.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
     
  8. SnapCall icon
     1 like
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    SnapCall is an all-in-one video calling and live streaming solution that provides high fidelity audio and video. Adding video calls to your website, application, or platform is effortless.

    96 SnapCall alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • Intercom
    • LiveChat
    • Zendesk
     
  9. Novocall icon
     1 like
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    Novocall is a callback widget that allows you to easily communicate with your customers. It analyzes web behaviour, and once a visitor is interested, it offers a free callback within seconds, helping you increase your web conversions.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
     
  10. Chatisto icon
     Like
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    Customer support platform that combines AI automation with live chat capabilities. Create customized customer interaction workflows that integrate both automated AI responses and human support agents.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  11. Digistant icon
     2 likes
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    Digistant is a customer engagement platform that provides Digital Assistance to your customers. The core features of the platform that are relevant to your organization are:

    Cost / License

    • Free
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
     
  12. Reply Now icon
     2 likes
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    Reply Now is an omnichannel messaging platform allowing businesses to connect to their customers via popular messengers.

    Cost / License

    • Freemium (Pay once)
    • Proprietary

    Platforms

    • Online
     
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