If your business needs to log, track, manage, automate and escalate support issues, then please read on.
Cost / License
- Paid
- Proprietary
Application type
AustraliaPlatforms
- Windows
- Online
H
Vision Helpdesk Alternatives
Apps similar to Vision Helpdesk include Deskhero. It's paid, but osTicket and DiamanteDesk are free. Other options are Freshdesk, Zendesk, Help Scout and Knoon AI. You're spoiled for choice with Help Desk Platforms like Vision Helpdesk: we list more than 50 alternatives for the web, Windows, iPhone, Android and Linux.
Alternatives list
SmarterTrack 7.x is a powerful help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support issues. Businesses can manage employees and company communications at distributed locations around the world from...
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Windows
United States
Scopedesk is a role based, web-native, best of class Help Desk Software-as-a-Service (SaaS) application that takes full advantage of the web to deliver customer service software to a browser without dedicated IT resources.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
+1
HelpDeskSaaS is a Help Desk Software as a Service for Customer Service and Support that lets you manage user tickets, organize your work and assign tasks to your help desk team. Offers Support Ticket Management, Knowledge Base / FAQs, and Self-Service Portal in one low-cost...
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
+4
Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.
Cost / License
- Freemium
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)
SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and...
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Self-Hosted
United Kingdom
Free customer support software with live chat, a shared email inbox, web forms and an AI agent that answers customers from your own docs.
Cost / License
- Freemium
- Proprietary
Platforms
- Online
France
EU
+4
Helpman is an online software that lets you organize answers and articles available publicly to customers. Customer Support teams share their knowledge with customers in what they call a knowledge base or a help center.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
+6
