UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.
Cost / License
- Paid
- Proprietary
Application types
United StatesPlatforms
- Online
- Self-Hosted
+5
Self-Hosted UserVoice Alternatives
UserVoice is not available as a self-hosted solution but there are plenty of alternatives for power users and business that want to host a solution on-premise. The best Self-Hosted alternative is UseResponse. It's not free, so if you're looking for a free alternative, you could try Formbricks or Fider. If that doesn't suit you, our users have ranked more than 100 alternatives to UserVoice and many of them are available as a self-hosted solution so hopefully you can find a suitable replacement. Other interesting Self-Hosted alternatives to UserVoice are Quackback, PHPBack, WoltLab Suite and HelpDesk 3.
Alternatives list
Cost / License
- Freemium
- Open Source
Application types
Platforms
- Online
- Software as a Service (SaaS)
- Self-Hosted
- Docker
- Cloudron
+5
Fider is an open source, cross platform, lightning fast and free to use customer feedback platform for companies and products.
Cost / License
- Freemium
- Open Source (AGPL-3.0)
Application type
Platforms
- Windows
- Linux
- Online
- Self-Hosted
- Cloudron
+1
Open-source feedback platform with voting boards, roadmaps, changelogs, and AI agent workflows to incorporate customer feedback directly into the development workflow.
Cost / License
- Free
- Open Source (AGPL-3.0)
Application type
Platforms
- Online
- Software as a Service (SaaS)
- Linux
- Self-Hosted
- Docker
PHPBack is a web application made with PHP/MySQL that you can easily implement into your website. It gives your customers a way to communicate their ideas to improve your products. User feedback has proved to be really effective even if you have a community project or a...
+1
WoltLab Suite (formerly Burning Board) is an enterprise grade CMS built for communities and forums.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Mac
- Windows
- Linux
- MySQL Community Edition
- Self-Hosted
- PHP
+1
Provides integrated live chat and SMS services alongside a sophisticated support ticket system supporting email, SQL IMAP, cron jobs, and unlimited operators. Features mobile optimization, client dashboards, customization options like CMS, billing alternatives, and a responsive, user-centric interface.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Self-Hosted
+2
An open source ticket management & help desk solution. A freshdesk alternative.
+1
IntraService will allow you to bring your customer support to the brand new level with minimal costs. The system is extremely easy to set up and use and is compatible with ITIL; it can be implemented in a single day as a SaaS model or as self-hosted solution.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Windows
- Android
- iPhone
- iPad
- Self-Hosted
- Microsoft SQL Server
- ASP.NET MVC
- Microsoft IIS
SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and...
Astuto is a free, open source, self-hosted customer feedback tool. It helps you collect, manage and prioritize feedback from your users. You can self-host your own instance or rely on a paid cloud subscription.
Cost / License
- Free
- Open Source (AGPL-3.0)
Application type
Alerts
- Discontinued
Platforms
- Self-Hosted
- Docker
Germany
EU
United Kingdom
Switzerland
The interface is more comprehensive and easy to customize. Basically include similar features, but UseResponse price is way more reasonable