Self-Hosted UserVoice Alternatives

UserVoice is not available as a self-hosted solution but there are plenty of alternatives for power users and business that want to host a solution on-premise. The best Self-Hosted alternative is UseResponse. It's not free, so if you're looking for a free alternative, you could try Formbricks or Fider. If that doesn't suit you, our users have ranked more than 100 alternatives to UserVoice and 18 are available as a self-hosted solution so hopefully you can find a suitable replacement. Other interesting Self-Hosted alternatives to UserVoice are PHPBack, WoltLab Suite, HelpDesk 3 and AzureDesk.

More about UserVoice
Copy a direct link to this comment to your clipboard
UserVoice alternatives page was last updated

Alternatives list

  1. UseResponse icon

    UseResponse

     132 likes

    UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Online
    • Self-Hosted
    Help Center of UseResponse
     
    |
    2
    UseResponse vs UserVoice Comments
    Guest
    Positive
    3

    The interface is more comprehensive and easy to customize. Basically include similar features, but UseResponse price is way more reasonable

    Review by a new / low-activity user.
    Stan Fishkin
    Positive
    0

    It makes it easier to setup and have Q/A feature with articles suggest from the post. Plus its more convenient to build your home screen with widgets. Roadmap feature allows building your roadmap that lacks in UserVoice. And the pricing makes it even better. Highly recommended

    • UseResponse is Paid and ProprietaryUserVoice is also Paid and Proprietary
    • UseResponse is CustomizableUserVoice is not according to our users
  4. Fider icon

    Fider

     19 likes

    Fider is an open source, cross platform, lightning fast and free to use customer feedback platform for companies and products.

    Cost / License

    Application type

    Platforms

    • Windows
    • Linux
    • Online
    • Self-Hosted
    • Cloudron
    Fider screenshot 1
     
  5. PHPBack icon

    PHPBack

     22 likes

    PHPBack is a web application made with PHP/MySQL that you can easily implement into your website. It gives your customers a way to communicate their ideas to improve your products. User feedback has proved to be really effective even if you have a community project or a...

    Cost / License

    • Free
    • Open Source

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Self-Hosted
    PHPBack screenshot 1
     
    |
    1
    PHPBack vs UserVoice Comments
    Guest
    Positive
    0

    Free Open Source, does the job exactly

    Review by a new / low-activity user.
    • PHPBack is Free and Open SourceUserVoice is Paid and Proprietary
  7. HelpDesk 3 icon

    HelpDesk 3

     3 likes

    Provides integrated live chat and SMS services alongside a sophisticated support ticket system supporting email, SQL IMAP, cron jobs, and unlimited operators. Features mobile optimization, client dashboards, customization options like CMS, billing alternatives, and a responsive, user-centric interface.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Self-Hosted
    HelpDesk 3 screenshot 1
     
  9. AzureDesk icon

    AzureDesk

     1 like

    Helpdesk software that can be used by companies to provide smooth delivery of customer support with 5$ per agent per month.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Chrome OS
    • Self-Hosted
    AzureDesk screenshot 1
     
  11. IntraService icon

    IntraService

     2 likes

    IntraService will allow you to bring your customer support to the brand new level with minimal costs. The system is extremely easy to set up and use and is compatible with ITIL; it can be implemented in a single day as a SaaS model or as self-hosted solution.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Android
    • iPhone
    • iPad
    • Self-Hosted
    • Microsoft SQL Server
    • ASP.NET MVC
    • Microsoft IIS
    IntraService screenshot 1
     
  12. SupportPal icon

    SupportPal

     1 like

    SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Self-Hosted
    Operator ticket view
     
  13. Astuto icon

    Astuto

     2 likes

    Astuto is a free, open source, self-hosted customer feedback tool. It helps you collect, manage and prioritize feedback from your users. You can self-host your own instance or rely on a paid cloud subscription.

    150 Astuto alternatives

    Cost / License

    Application type

    Alerts

    • Discontinued

    Platforms

    • Self-Hosted
    • Docker
    Astuto screenshot 1
     
  14. Niko icon

    Niko

     2 likes

    Niko makes it incredibly easy for employees at all levels to share what is on their mind by letting them submit, vote on, and respond to questions, ideas and suggestions. It creates a different employee engagement experience.

    Cost / License

    • Freemium
    • Proprietary

    Application types

    Platforms

    • Online
    • Self-Hosted
     
12 of 18 UserVoice alternatives