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Self-Hosted UserVoice Alternatives

UserVoice is not available as a self-hosted solution but there are plenty of alternatives for power users and business that want to host a solution on-premise. The best Self-Hosted alternative is UseResponse. It's not free, so if you're looking for a free alternative, you could try PHPBack or Corteza Service Cloud. If that doesn't suit you, our users have ranked more than 100 alternatives to UserVoice and 18 are available as a self-hosted solution so hopefully you can find a suitable replacement. Other interesting Self-Hosted alternatives to UserVoice are Fider, Simple Feature Requests, WoltLab Suite and Helpy.io.

UserVoice alternatives are mainly Customer Feedback Managers but may also be Help Desk Apps or Customer Support Tools. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of UserVoice.
This page was last updated Jun 14, 2022
UserVoice
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  • Online
  • Android
  • iPhone
  • Android Tablet
  • iPad

UserVoice communities are the easiest way to turn customer feedback into action:

Learn more about UserVoice

  1. UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.

    UseResponse vs UserVoice opinions
    Almost everyone thinks UseResponse is a great alternative to UserVoice.
    staskltd83

    It makes it easier to setup and have Q/A feature with articles suggest from the post. Plus its more convenient to build your home screen with widgets. Roadmap feature allows building your roadmap that lacks in UserVoice. And the pricing makes it even better. Highly recommended

    Positive comment • about 3 years ago
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    0

    The interface is more comprehensive and easy to customize. Basically include similar features, but UseResponse price is way more reasonable

    Positive comment • over 3 years ago
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    3

  2. PHPBack

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    • Free • Open Source
    • Mac
    • Windows
    • Linux
    • Self-Hosted

    PHPBack is a web application made with PHP/MySQL that you can easily implement into your website. It gives your customers a way to communicate their ideas to improve your products.

    PHPBack vs UserVoice opinions
    Almost everyone thinks PHPBack is a great alternative to UserVoice.

    Free Open Source, does the job exactly

    Positive comment • over 4 years ago
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    0

  4. Fider

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    • Windows
    • Linux
    • Online
    • Self-Hosted

    Fider is an open source, cross platform, lightning fast and free to use customer feedback platform for companies and products.

  5. With the free and open source Corteza Service Cloud you can deliver faster and more personalised service to your clients. Customer service agents are provided with 360-degree overviews on cases, enabling them to provide the best service quickly.

  6. Simple Feature Requests

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    • Free • Proprietary
    • Online
    • Self-Hosted
    • Wordpress

    Simple Feature Requests is a self-hosted WordPress plugin used to gather user feedback on a product or service.

    No screenshots yet

  8. WoltLab Suite

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    • Mac
    • Windows
    • Linux
    • MySQL Community Edition
    • Self-Hosted
    • PHP

    WoltLab Suite (formerly Burning Board) is an enterprise grade CMS built for communities and forums.

  9. Helpy.io

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    • Freemium • Open Source
    • Mac
    • Windows
    • Linux
    • Online
    • iPhone
    • iPad
    • Self-Hosted
    • Software as a Service (SaaS)

    Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.

    Helpy.io vs UserVoice opinions
    pros, cons and recent comments
    Sharif

    It is a support ticket system not similar to UserVoice.

    Negative comment • over 1 year ago
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    0

  10. AzureDesk

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    • Online
    • Chrome OS
    • Self-Hosted

    The only helpdesk software with all the "must have" features of enterprise class systems offered to all businesses at minimal cost to users. Don't spend a fortune on helpdesk solution. Try AzureDesk today for a 14 day trial.

  11. Niko

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    • Freemium • Proprietary
    • Online
    • Self-Hosted

    Niko makes it incredibly easy for employees at all levels to share what is on their mind by letting them submit, vote on, and respond to questions, ideas and suggestions. It creates a different employee engagement experience.

  12. HelpDesk

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    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Blackberry
    • Chrome OS
    • Windows S
    • Android Tablet
    • Windows Phone
    • iPad
    • Self-Hosted
    • Blackberry 10
    • PlayBook
    • Kindle Fire

    The all in one solution: live chat with engage customers, auto responds, SMS service, departments, mobil notifications, chat to support ticket. Support ticket system with email php imap, attachments, cron jobs, unlimited departments and operators.

Showing 10 of 18 alternatives