UserRules AlternativesCustomer Feedback Managers & Help Desk Platforms like UserRules

UserRules is described as 'Simple, effective web-based customer feedback management system, forums, help desk software and support ticket system, empowering customer support' and is a customer feedback manager in the business & commerce category. There are more than 10 alternatives to UserRules, not only websites but also apps for a variety of platforms, including SaaS, Mac, iPhone and iPad apps. The best UserRules alternative is UserVoice. It's not free, so if you're looking for a free alternative, you could try UserReport or idea.informer. Other great sites and apps similar to UserRules are UseResponse, Deskero, Zonka Feedback and UserEcho.

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Alternatives list

  1. UserVoice icon

    UserVoice

     79 likes
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    Centralizes and transforms customer feedback into actionable insights, fostering continuous innovation with customizable roadmaps and efficient real-time tools, enhancing engagement and prioritizing impactful features for dynamic product evolution.

    202 UserVoice alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    UserVoice screenshot 1
     

    • UserVoice is the most popular Web-based & SaaS alternative to UserRules.

    • UserVoice is the most popular commercial alternative to UserRules.

    • UserVoice is Paid and ProprietaryUserRules is Freemium and Proprietary
  2. UseResponse icon

    UseResponse

     132 likes
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    UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.

    211 UseResponse alternatives

    Cost / License

    • Pay once or Subscription
    • Proprietary

    Application types

    Platforms

    • Online
    • Self-Hosted
    Help Center of UseResponse
     

    • UseResponse is the most popular Self-Hosted alternative to UserRules.

    • UseResponse is Paid and ProprietaryUserRules is Freemium and Proprietary
    • UseResponse is CustomizableUserRules is not according to our users
  4. Deskero icon

    Deskero

     16 likes
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    Deskero is an all-in-one, multi-channel helpdesk software designed to simplify customer service management across various communication platforms. It enables teams, even small ones, to efficiently handle customer requests from email, chat, social media, web forms, and more—all...

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet
    • Mac
    Deskero screenshot 1
     

    • Deskero is the most popular Android, Mac, iPhone, iPad & Android Tablet alternative to UserRules.

    • Deskero is Paid and ProprietaryUserRules is Freemium and Proprietary
    • Deskero is CustomizableUserRules is not according to our users
  5. Ad
    Screenshot
    Zonka Feedback icon
    Zonka Feedback

    Enterprise feedback platform combining AI-driven analytics, multi-device surveys, on-premises and web collection, location-based CX, NPS, CSAT, and offline support, providing actionable insights for customer experience improvemen...

    http://www.zonkafeedback.com
    Learn More
  6. Zonka Feedback icon

    Zonka Feedback

     Like
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    Enterprise feedback platform combining AI-driven analytics, multi-device surveys, on-premises and web collection, location-based CX, NPS, CSAT, and offline support, providing actionable insights for customer experience improvement across diverse touchpoints.

    Cost / License

    • Subscription
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Zonka Feedback screenshot 1
     

    • Zonka Feedback is the most popular Windows alternative to UserRules.

    • Zonka Feedback is Paid and ProprietaryUserRules is Freemium and Proprietary
  7. UserReport icon

    UserReport

     33 likes
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    UserReport is a free online service that enables website owners to make quick and fun online surveys and collect user feedback with the online feedback button and forum.

    Cost / License

    • Free
    • Proprietary

    Application types

    Platforms

    • Online
    First page of UserReport online survey - Own logo and colors can be added
     

    • UserReport is the most popular free alternative to UserRules.

    • UserReport is Free and ProprietaryUserRules is Freemium and Proprietary
  8. UserEcho icon

    UserEcho

     59 likes
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    UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

    167 UserEcho alternatives

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Online
    • iPhone
    • iPad
    • Software as a Service (SaaS)
    Main page
     
  10. idea.informer icon

    idea.informer

     18 likes
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    Idea Informer is a idea forum similar to uservoice or getsatisfaction. Individual forums are created as subdomains of idea.informer.com and there is a widget to include a feedback overlay that the web page users can use without leaving your site.

    Cost / License

    • Free
    • Proprietary

    Application type

    Platforms

    • Online
     
  12. Survicate icon

    Survicate

     36 likes
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    Collect feedback at any point in the customer journey, use drag-and-drop survey creation, consolidate multi-source feedback, analyze results via AI and dashboards, automate recurring surveys with advanced targeting and partial response capture, and integrate with connected tools.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Survicate screenshot 1
     
  13. Zoho Discussions icon

    Zoho Discussions

     9 likes
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    Create Online Forums and Communities for Customer Support, Gathering Ideas and for Close-Group and for Intranet Collaboration

    Cost / License

    • Freemium (Pay once)
    • Proprietary

    Platforms

    • Online
    Zoho Discussions screenshot 1
     
  14. Astuto icon

    Astuto

     2 likes
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    Astuto is a free, open source, self-hosted customer feedback tool. It helps you collect, manage and prioritize feedback from your users. You can self-host your own instance or rely on a paid cloud subscription.

    148 Astuto alternatives

    Cost / License

    • Free
    • Open Source

    Application type

    Platforms

    • Self-Hosted
    • Docker
    Astuto screenshot 1
     

    • Astuto is the most popular Open Source alternative to UserRules.

    • Astuto is Free and Open SourceUserRules is Freemium and Proprietary
  15. FeedBear icon

    FeedBear

     4 likes
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    The easiest way to manage user feedback. Public roadmap, feedback boards, changelog, and powerful integrations in one, simple package.

    Cost / License

    • Subscription
    • Proprietary

    Application types

    Platforms

    • Online
    • Intercom
    • Software as a Service (SaaS)
    Show your progress on a beautiful public roadmap that automatically updates as you change the status of posts.
     
12 of 24 UserRules alternatives