Free TOPdesk ITSM AlternativesHelp Desk Platforms and other similar apps like TOPdesk ITSM

The best free alternative to TOPdesk ITSM is Helpy.io, which is also Open Source. If that doesn't suit you, our users have ranked more than 50 alternatives to TOPdesk ITSM and eight of them is free so hopefully you can find a suitable replacement. Other interesting free alternatives to TOPdesk ITSM are iTop, Engati, Raiseaticket and SupportBee.

TOPdesk ITSM alternatives are mainly Help Desk Platforms but may also be Customer Feedback Managers or CRM Systems. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of TOPdesk ITSM.

TOPdesk ITSM

Paid • Proprietary
Help Desk Platform

TOPdesk can help you improve your services. We offer a state-of-the-art solution that supports your IT Service Management,

More about TOPdesk ITSM

TOPdesk ITSM alternatives page was last updated

Helpy.io
Is this is a good alternative?
Yes
No
Freemium • Open Source
Help Desk Platform
Mac
Windows
Linux
Online
iPhone
iPad
Self-Hosted
Software as a Service (SaaS)
153 Helpy.io alternatives
Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.
- - Helpy.io is the most popular SaaS alternative to TOPdesk ITSM.
- - Helpy.io is the most popular Open Source & free alternative to TOPdesk ITSM.
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Helpy.io Features
1. Support for BootstrapHelpy.io supports the popular CSS framework Bootstrap.
Multiple languages
Live Support Chat
Knowledge base
Web-Based
Private Chat
Ticketing
iTop
Is this is a good alternative?
Yes
No
Free • Open Source
Help Desk Platform
Self-Hosted
48 iTop alternatives
iTop stands for IT Operational Portal. iTop is an Open Source web application for the day to day operations of an IT environment. iTop was designed with the ITIL best practices in mind but does not dictate any specific process, the application is flexible enough to adapt to your...
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iTop Features
Helpdesk Ticketing
Knowledge base
Incident Management
Ticketing
Engati
Is this is a good alternative?
Yes
No
Freemium • Proprietary
Android
iPhone
Zapier
Google Calendar
Software as a Service (SaaS)
Salesforce.com
Google Drive - Sheets
204 Engati alternatives
Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.
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Engati Features
AI-Powered
Multiple languages
Bots
Chat Bot
Raiseaticket
Is this is a good alternative?
Yes
No
Free • Proprietary
Help Desk Platform
Software as a Service (SaaS)
204 Raiseaticket alternatives
Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.
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Raiseaticket Features
Email automation
Cloud based
Realtime Reports
Real-time dashboard
SLA
Clean design
Helpdesk Ticketing
Remote Support
SupportBee
Is this is a good alternative?
Yes
No
Freemium • Proprietary
Help Desk Platform
Online
148 SupportBee alternatives
The Easiest Way To Manage Customer Support Emails. SupportBee is built for collaboration - no per agent fees and no bloat! Add everyone in your team to your helpdesk.
SupportBee has no features, suggest some!
Beingo
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No
Free • Proprietary
Online
Android SDK
JavaScript
Software as a Service (SaaS)
Custom iOS
Wordpress
201 Beingo alternatives
Conversational Apps to Serve, Sell & Support your Customers.
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Beingo Features
Conversational commerce
Chat Bot
Chatbot Builder
eStreamDesk
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Yes
No
Freemium • Proprietary
Help Desk Platform
Online
126 eStreamDesk alternatives
Ticketed support and e-mail management

If you are looking for an easy to use yet extremely powerful service to help you manage desktop and mobile customer requests then eStreamDesk may be just what you are looking for. eStreamDesk is a hosted helpdesk and ticket tracking service.
eStreamDesk has no features, suggest some!
Happi.team
Is this is a good alternative?
Yes
No
Freemium • Proprietary
Online
Software as a Service (SaaS)
219 Happi.team alternatives
Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.
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Happi.team Features
Customer service