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Free TOPdesk ITSM Alternatives

The best free alternative to TOPdesk ITSM is Engati. If that doesn't suit you, our users have ranked more than 50 alternatives to TOPdesk ITSM and nine of them is free so hopefully you can find a suitable replacement. Other interesting free alternatives to TOPdesk ITSM are iTop, Helpy.io, Raiseaticket and Mint Service Desk.

TOPdesk ITSM alternatives are mainly Help Desk Apps but may also be Customer Support Tools or Remote Desktop Tools. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of TOPdesk ITSM.
This page was last updated Oct 25, 2021
  • Online

TOPdesk can help you improve your services. We offer a state-of-the-art solution that supports your IT Service Management,

Learn more about TOPdesk ITSM

  1. Engati

    • FreemiumProprietary
    • Android
    • iPhone
    • Zapier
    • Google Calendar
    • Software as a Service (SaaS)
    • Salesforce.com
    • Google Drive - Sheets

    Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.

  2. iTop

    • FreeOpen Source
    • Self-Hosted

    iTop stands for IT Operational Portal. iTop is an Open Source web application for the day to day operations of an IT environment.



  3. Helpy.io

    • FreemiumOpen Source
    • Mac
    • Windows
    • Linux
    • Online
    • iPhone
    • iPad
    • Self-Hosted
    • Software as a Service (SaaS)

    Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.

  4. Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.

  5. Mint Service Desk is a free ITSM tool which contains the functionality of service desk and asset management all in one.

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  6. SupportBee

    • FreemiumProprietary
    • Online

    The Easiest Way To Manage Customer Support Emails. SupportBee is built for collaboration - no per agent fees and no bloat! Add everyone in your team to your helpdesk.

  7. Beingo

    • FreeProprietary
    • Online
    • Android SDK
    • JavaScript
    • Software as a Service (SaaS)
    • Custom iOS
    • Wordpress

    Conversational Apps to Serve, Sell & Support your Customers.

  8. eStreamDesk

    • FreemiumProprietary
    • Online

    Ticketed support and e-mail management.

  9. Happi.team

    • FreemiumProprietary
    • Online
    • Software as a Service (SaaS)

    Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.

Showing 9 of 9 alternatives