SupportBee Alternatives

SupportBee is described as 'The Easiest Way To Manage Customer Support Emails. SupportBee is built for collaboration - no per agent fees and no bloat! Add everyone in your team to your helpdesk' and is a popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to SupportBee, not only websites but also apps for a variety of platforms, including Windows, Android, iPhone and SaaS apps. The best SupportBee alternative is Freshdesk, which is free. Other great sites and apps similar to SupportBee are Zendesk, osTicket, ServiceNow and Help Scout.

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Alternatives list

  1. Survicate icon

    Survicate

     36 likes
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    Collect feedback at any point in the customer journey, use drag-and-drop survey creation, consolidate multi-source feedback, analyze results via AI and dashboards, automate recurring surveys with advanced targeting and partial response capture, and integrate with connected tools.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Survicate screenshot 1
     
  2. Xyro Chat icon

    Xyro Chat

     2 likes
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    Take your customer support to the next level with our easy-to-use bot! Manage tickets, improve team efficiency, and deliver fast, seamless support experiences. Designed to simplify workflows and enhance communication—all in one powerful tool!.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Platforms

    • Telegram
    Administrative interface for chat - I
    Administrative interface for chat - II
    User's interface for chat
     
  4. GetFeedback icon

    GetFeedback

     6 likes
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    Let your users give feedback anywhere, anytime. With our solution, you can install a custom feedback button on your site and our screenshot functionality allows your users to simply select the part of your website they want to give feedback on.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    GetFeedback screenshot 1
     
  5. Ad
    Screenshot
    Zendesk icon
    Zendesk

    Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analyt...

    https://www.zendesk.com
    Learn More
  6. Document360 icon

    Document360

     13 likes
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    AI-powered platform for efficiently creating, organizing, and managing knowledge bases, product documentation, user manuals, and SOPs, featuring customizable themes, real-time team collaboration, advanced version control, and multi-language support for global use.

    Cost / License

    • Subscription
    • Proprietary

    Application types

    Platforms

    • Online
    Document360 screenshot 1
     
  7. Really Simple Support icon

    Really Simple Support

     Like
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    Really Simple Support is a lightweight, zero-setup helpdesk built specifically for solo founders and small teams. It gives you a branded support inbox and a hosted contact form — no DNS, no logins for customers, no complexity. Just drop a link on your site, and you’re ready to go.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    Embeddable support form in your website
     
  8. Feedback Button icon

    Feedback Button

     Like
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    Feedback Button is a lightweight & unobtrusive feedback widget for collecting customer feedback directly from your website.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    Feedback Button screenshot 1
     
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