SmarterTrack Help Desk 7 Alternatives

    SmarterTrack Help Desk 7 is described as 'SmarterTrack 7.x is a powerful help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support issues' and is an app in the Business & Commerce category. There are more than 100 alternatives to SmarterTrack Help Desk 7 for a variety of platforms, including Online / Web-based, Windows, Android, iPhone and Linux. The best alternative is osTicket, which is both free and Open Source. Other great apps like SmarterTrack Help Desk 7 are Freshdesk (Freemium), ProProfs Help Desk (Paid), UseResponse (Paid) and ((OTRS)) Community Edition (Free Personal, Open Source).

    This page was last updated Sep 17, 2021

    1. HelpDeskSaaS is a Help Desk Software as a Service for Customer Service and Support that lets you manage user tickets, organize your work and assign tasks to your help desk team.
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      • Self-Hosted
      • Wordpress
      An easy to use, online helpdesk system for your website, forum, shop or blog. Drag & drop knowledgebase builder, intuitive support servicing.


    2. PhaseWare Tracker, Event Engine, Self Service, and Live Chat: Offer 24/7/365 customer support. Communicate with your customers through multiple channels. Never let another incident fall through the cracks.
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    3. SalesEssistant (SE) is an online platform that allows websites to collect facts about individual users in real-time. This information is often described as customer intent or visitor intent.
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      • FreemiumProprietary
      • Online
      Our Active Research Platform and expertise turns insight into action. Engage with your customers through our sophisticated intercept technologies for mobile, desktop and tablet. Do the feedback research you want with surveys and Comments Cards.
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      • Mac
      • Windows
      • Linux
      HelpSumo Help Desk Software is a powerful, affordable web help desk . Enhance customer support by our help desk software via ticket support, live chat, email-ticket and self-service knowledge base.
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    4. Timely and efficient customer support is criticial to building and maintaining strong customer relationships and satisfaction. KronoDesk is an integrated customer support system that provides help desk ticketing, online forums and a searchable knowledge base.
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    5. Bornevia is a simple team helpdesk software that brings all your customer service email, twitter, facebook, and live chat conversations in one place.
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    6. Zonka is an enterprise-grade, real-time feedback management platform that captures feedbacks offline, on-premises and over the web. It is a simple yet comprehensive feedback system. Collect feedbacks, analyze them and follow-up with your customers.
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    7. On-demand customer service apps for fast-growing companies. Directly makes it easy to get fast, personal attention from experts who know the industry and company you’re dealing with inside and out.
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    Showing 100 of 112 alternatives