SiteHelp is described as 'Real-time online chat for your web site. Talk and monitor you visitors. Xmpp/Jabber online chat. Feature rich, fully customizable'. There are more than 10 alternatives to SiteHelp, not only websites but also apps for a variety of platforms, including iPhone, Mac, Windows and Android. The best alternative is Crisp, which is free. Other great sites and apps similar to SiteHelp are Olark (Paid), UserEcho (Paid), LeadChat (Paid) and ClickDesk (Paid).
Olark comes with a wide range of features to help you customize and manage your live chat experience. Scroll down to see why Olark is super simple yet jam packed with customization, reporting and engagement functionality.
UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.
ClickDesk offers a magic box of live chat, voice chat, help desk and social toolbar for websites. ClickDesk is cloud-based; not needing users to download or install any software. Agents receive chats on their favorite IM such as Skype and Google Talk.