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Open Source ServiceNow Alternatives

The best open source alternative to ServiceNow is GLPI. It's not free, so if you're looking for a free alternative, you could try iTop or Helpy.io. If that doesn't suit you, our users have ranked more than 50 alternatives to ServiceNow and four of them is open source so hopefully you can find a suitable replacement.

ServiceNow alternatives are mainly Help Desk Apps but may also be Customer Support Tools or Customer Feedback Managers. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of ServiceNow.
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  • Online
  • Software as a Service (SaaS)

ServiceNow is a leading provider of cloud-based services that automate enterprise IT operations. Our service includes a...

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  1. GLPI icon

    GLPI

    • Free PersonalOpen Source
    • Mac
    • Windows
    • Linux
    • Online
    • Self-Hosted
    • Software as a Service (SaaS)

    GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.

    Screenshot
  2. iTop icon

    iTop

    • FreeOpen Source
    • Self-Hosted

    iTop stands for IT Operational Portal. iTop is an Open Source web application for the day to day operations of an IT environment.

    Screenshot


  3. Helpy.io icon

    Helpy.io

    • FreemiumOpen Source
    • Mac
    • Windows
    • Linux
    • Online
    • iPhone
    • iPad
    • Self-Hosted
    • Software as a Service (SaaS)

    Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.

    Screenshot
  4. Awesome Support icon

    Awesome Support

    • FreemiumOpen Source
    • Online
    • Self-Hosted

    Awesome Support is the most versatile and feature-rich help-desk plugin for WordPress. Get started for free and add premium features as your business grows.

    List of tickets
Showing 4 of 4 alternatives