Open Source ServiceNow AlternativesIT Service Management Software and other similar apps like ServiceNow

The best open source alternative to ServiceNow is GLPI. It's not free, so if you're looking for a free alternative, you could try iTop by Combodo or Helpy.io. If that doesn't suit you, our users have ranked more than 50 alternatives to ServiceNow and four of them is open source so hopefully you can find a suitable replacement.

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ServiceNow alternatives are mainly Help Desk Platforms but may also be IT Service Management Software or Inventory Management Tools.  Filter by these or use the filter bar below if you want a narrower list of alternatives or looking for a specific functionality of ServiceNow.
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ServiceNow is a leading provider of cloud-based services that automate enterprise IT operations. Our service includes a suite of applications built on our proprietary platform that automates workflow and provides...

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ServiceNow alternatives page was last updated Jul 17, 2024
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Alternatives
  1. GLPI icon

    GLPI

     25 likes
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    GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.

    53 GLPI alternatives

    License model

    Application types

    Platforms

    • Self-Hosted
    • Software as a Service (SaaS)
    GLPI screenshot 1

    GLPI Features

    1.  Website Monitoring
    2.  Incident Management
    3.  Helpdesk Ticketing
    4.  Reporting
    5.  REST API
    6.  Knowledge base

    GLPI VS ServiceNow

     

    • GLPI is the most popular Self-Hosted alternative to ServiceNow.

    • GLPI is the most popular Open Source alternative to ServiceNow.

    • GLPI is Paid and Open SourceServiceNow is Paid and Proprietary
  2. iTop by Combodo icon

    iTop by Combodo

     9 likes
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    If you're looking for a reliable, flexible, and cost-effective way to manage your IT services easily, iTop is the comprehensive solution designed with your needs in mind.

    49 iTop by Combodo alternatives

    License model

    • Freemium • Open Source

    Application types

    Platforms

    • Self-Hosted

    Top iTop by Combodo Features

    1.  Ad-free
    2.  Reminders
    3.  Calendar View
    4.  Two-factor Authentication
    5.  Calendar Integration
    6.  Dark Mode
    7.  Recurring Tasks
    8.  Support for @mentions
    9.  Kanban Board
    10.  File Tagging
    11.  Subtasks
    12.  Goal Setting

    iTop by Combodo VS ServiceNow

     
  4. Helpy.io icon

    Helpy.io

     10 likes
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    Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.

    154 Helpy.io alternatives

    License model

    • Freemium • Open Source

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • iPhone
    • iPad
    • Self-Hosted
    • Software as a Service (SaaS)
    Helpy.io screenshot 1

    Helpy.io Features

    1.  Support for Bootstrap
    2.  Multiple languages
    3.  Live Support Chat
    4.  Knowledge base
    5.  Web-Based
    6.  Private Chat
    7.  Helpdesk Ticketing

    Helpy.io VS ServiceNow

     
  5. Awesome Support icon

    Awesome Support

     Like
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    Awesome Support is the most versatile and feature-rich help-desk plugin for WordPress. Get started for free and add premium features as your business grows.

    144 Awesome Support alternatives

    License model

    • Freemium • Open Source

    Application type

    Platforms

    • Online
    • Self-Hosted
    List of tickets

    Awesome Support Features

    1.  Helpdesk Ticketing

    Awesome Support VS ServiceNow

     
4 of 4 ServiceNow alternatives