The best open source alternative to ServiceNow is GLPI. It's not free, so if you're looking for a free alternative, you could try iTop by Combodo or Helpy.io. If that doesn't suit you, our users have ranked more than 50 alternatives to ServiceNow and four of them is open source so hopefully you can find a suitable replacement.
GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.
If you're looking for a reliable, flexible, and cost-effective way to manage your IT services easily, iTop is the comprehensive solution designed with your needs in mind.
Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.
Awesome Support is the most versatile and feature-rich help-desk plugin for WordPress. Get started for free and add premium features as your business grows.
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