Free Request Tracker Alternatives

The best free alternative to Request Tracker is Redmine, which is also Open Source. If that doesn't suit you, our users have ranked more than 50 alternatives to Request Tracker and many of them is free so hopefully you can find a suitable replacement. Other interesting free alternatives to Request Tracker are JIRA, Trac, Mantis Bug Tracker and osTicket.

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Alternatives list

  1. OpenSupports icon
     7 likes

    OpenSupports is an open source ticket system. It allows you to manage the inquiries of your customers by using tickets that you or your staff will answer. You can use a user system allowing only registered users to create tickets or don't use it and allow anyone to create...

    Cost / License

    Application type

    Platforms

    • Self-Hosted
     
  2. GoodDay icon
     26 likes

    GoodDay is a project, product and work management platform that gives teams the best tools for planning, day-to-day work, and continuous improvement of all processes based on transparency, accountability, agility, and recognition.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  3. Codegiant icon
     6 likes

    Codegiant includes pretty yet powerful tools for agile project management. It is meant to be a single platform for project management. People are loving it as a great alternative to Jira as it is faster with better UI/UX and is free to use for upto 5 users.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
     
  4. zipBoard icon
     9 likes

    Enhance web development and e-learning projects by annotating and assigning bugs with zipBoard. It combines real-time visual feedback, task management, and collaboration tools to improve productivity. Suitable for QA teams, managers, developers, and designers with a focus on client integration.

    Cost / License

    • Free Personal
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • iPad
    • Software as a Service (SaaS)
     
  5. SprintCost icon
     1 like

    Project cost management platform that calculates costs for your software projects automatically while you plan tasks in sprints using Agile Methodologies

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  6. Yodiz icon
     106 likes

    Yodiz is the leading Agile Scrum tool and issue tracker. With it's innovative UI, simple UX and great set of features, it's probably the best tool.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Google Chrome
    • Firefox
     
  7. jtrac icon
     4 likes

    JTrac is an open source and highly customizable issue-tracking web-application written in Java.

    Cost / License

    • Free
    • Open Source

    Alerts

    • Discontinued

    Platforms

    • Mac
    • Windows
    • Linux
     
  8. Maian Support icon
     2 likes

    Support is an integral part of any business and good support helps you to build a solid relationship between you and your clients. Maian Support helps you to build this confidence by providing an easy to use support system completely free of charge.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Self-Hosted
    • PHP
     
  9. Brisk support gives you the tools you need to seamlessly resolve customer inquiries. Our complete help desk ticketing system is the ultimate solution for increasing productivity and making happier customers.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  10. Tara AI icon
     1 like

    Tara helps teams focus on their release cycle and meet their sprint goals. With predictions, Tara delivers insights around your development data, to accelerate software delivery milestones.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
     
  11. Znuny icon
     1 like

    Znuny is a fork of the OTRS Community Edition - The main goal is to be compatible to previous versions, so that users can reuse their addons and configurations. The feature set is the same and will be extended in the future.

    Cost / License

    Application type

    Platforms

    • Online
    • Self-Hosted
    • Software as a Service (SaaS)
     
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