Orcadesk AlternativesHelp Desk Platforms and other similar apps like Orcadesk

Orcadesk is described as 'Is help desk software designed to improve customer support in company. Automated processes, powerful reporting, simplicity and many more is the reason why it is a favorite choice by many companies when it comes to customer support' and is a Help Desk platform in the business & commerce category. There are more than 10 alternatives to Orcadesk for a variety of platforms, including Web-based, Android, iPhone, SaaS and Self-Hosted apps. The best Orcadesk alternative is Zendesk. It's not free, so if you're looking for a free alternative, you could try Helpy.io or Engati. Other great apps like Orcadesk are Deskero, Trengo, Inforobo and AzureDesk.

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Alternatives list

  1. Zendesk icon

    Zendesk

     67 likes
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    Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.

    259 Zendesk alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Zendesk screenshot 1
    Zendesk screenshot 2
    Zendesk screenshot 3
     

    • Zendesk is the most popular Web-based, Android, iPhone & iPad alternative to Orcadesk.

    • Zendesk is the most popular commercial alternative to Orcadesk.

    • Zendesk is Paid and ProprietaryOrcadesk is also Paid and Proprietary
  2. Deskero icon

    Deskero

     16 likes
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    Deskero is an all-in-one, multi-channel helpdesk software designed to simplify customer service management across various communication platforms. It enables teams, even small ones, to efficiently handle customer requests from email, chat, social media, web forms, and more—all...

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet
    • Mac
    Deskero screenshot 1
     

    • Deskero is the most popular Mac alternative to Orcadesk.

    • Deskero is Paid and ProprietaryOrcadesk is also Paid and Proprietary
    • Deskero is CustomizableOrcadesk is not according to our users
  4. Helpy.io icon

    Helpy.io

     10 likes
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    Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.

    149 Helpy.io alternatives

    Cost / License

    • Freemium (Subscription)
    • Open Source

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • iPhone
    • iPad
    • Self-Hosted
    • Software as a Service (SaaS)
    Helpy.io screenshot 1
     

    • Helpy.io is the most popular Windows, Linux, SaaS & Self-Hosted alternative to Orcadesk.

    • Helpy.io is the most popular Open Source & free alternative to Orcadesk.

    • Helpy.io is Freemium and Open SourceOrcadesk is Paid and Proprietary
  5. Ad
    Screenshot
    Zendesk icon
    Zendesk

    Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analyt...

    https://www.zendesk.com
    Learn More
  6. Trengo icon

    Trengo

     3 likes
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    One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.

    172 Trengo alternatives

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Mac
    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
    Trengo team inbox
     
  7. Engati icon

    Engati

     2 likes
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    Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.

    195 Engati alternatives

    Cost / License

    • Freemium (Pay once)
    • Proprietary

    Platforms

    • Android
    • iPhone
    • Zapier
    • Google Calendar
    • Software as a Service (SaaS)
    • Salesforce.com
    • Google Drive - Sheets
    Engati screenshot 1
     
  8. Inforobo icon

    Inforobo

     2 likes
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    Inforobo is an automated assistant chatbot platform and artificially intelligent response system which provides all in one solution for sales, customer service, live chat, website assistance, and knowledge-base.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  10. AzureDesk icon

    AzureDesk

     1 like
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    Helpdesk software that can be used by companies to provide smooth delivery of customer support with 5$ per agent per month.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Chrome OS
    • Self-Hosted
    AzureDesk screenshot 1
     
  11. Raiseaticket icon

    Raiseaticket

     3 likes
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    Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.

    Cost / License

    • Free
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    Raiseaticket screenshot 1
     
  12. Usedesk icon

    Usedesk

     Like
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    Usedesk is a helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window.

    Cost / License

    • Subscription
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Chrome OS
    Usedesk screenshot 1
     
  13. Trakdesk icon

    Trakdesk

     25 likes
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    Trakdesk is a fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to provide exceptional customer support while earning customers smiles.

    Cost / License

    • Pay once
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Windows Mobile
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • Windows Phone
    • iPad
    • Kindle Fire
    Dashboard
     
  14. IntraService icon

    IntraService

     2 likes
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    IntraService will allow you to bring your customer support to the brand new level with minimal costs. The system is extremely easy to set up and use and is compatible with ITIL; it can be implemented in a single day as a SaaS model or as self-hosted solution.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Android
    • iPhone
    • iPad
    • Self-Hosted
    • Microsoft SQL Server
    • ASP.NET MVC
    • Microsoft IIS
    IntraService screenshot 1
     
  15. Best Support System icon

    Best Support System

     3 likes
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    Best Support System,best by name, best by nature, best by features, it’s is self-hosted support ticket application.It handle support ticket, manage email ticket, collect any payment by PayPal. It has easy installer so no need any programming skill.

    Cost / License

    • Pay once
    • Proprietary

    Application type

    Platforms

    • Online
    • Self-Hosted
    Best Support System screenshot 1
     
12 of 23 Orcadesk alternatives