Open Source ManageEngine ServiceDesk Plus Alternatives

The best open source alternative to ManageEngine ServiceDesk Plus is GLPI. It's not free, so if you're looking for a free alternative, you could try Jira Clone or Ralph. If that doesn't suit you, our users have ranked more than 25 alternatives to ManageEngine ServiceDesk Plus and seven of them is open source so hopefully you can find a suitable replacement. Other interesting open source alternatives to ManageEngine ServiceDesk Plus are Easy Redmine, Request Tracker, uranos and XavaProjects.

filter to find the best alternatives

ManageEngine ServiceDesk Plus alternatives are mainly Project Management Tools but may also be Task Management Tools or Help Desk Platforms. Filter by these or use the filter bar below if you want a narrower list of alternatives or looking for a specific functionality of ManageEngine ServiceDesk Plus.

ManageEngine ServiceDesk Plus

Help Desk Platform
Paid • Proprietary

ServiceDesk Plus is an ITIL-ready help desk software with integrated asset and project management and built to supercharge your help desk. For 10 years and running, it has been delivering smiles to millions of IT folks and...

More about ManageEngine ServiceDesk Plus

ManageEngine ServiceDesk Plus alternatives page was last updated Jan 29, 2020

GLPI
GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.
49 GLPI alternatives
License model
- Paid • Open Source
Application types
- Help Desk Platform
- Inventory Management Tool
Platforms
- Self-Hosted
- Software as a Service (SaaS)
+4
GLPI Features
1. Website Monitoring
2. Incident Management
3. Helpdesk Ticketing
4. Reporting
5. REST API
6. Knowledge base
Show all NaN GLPI features ▾
GLPI VS ManageEngine ServiceDesk Plus
Is GLPI a good alternative to ManageEngine ServiceDesk Plus?
- GLPI is the most popular SaaS & Self-Hosted alternative to ManageEngine ServiceDesk Plus.
- GLPI is the most popular Open Source & commercial alternative to ManageEngine ServiceDesk Plus.
- GLPI is Paid and Open SourceManageEngine ServiceDesk Plus is Paid and Proprietary

Jira Clone
A simplified Jira clone built with React/Babel (Client), and Node/TypeScript (API). Auto formatted with Prettier, tested with Cypress.
252 Jira Clone alternatives
License model
- Free • Open Source
Application types
- Project Management Tool
- Issue Tracking System
Platforms
- Self-Hosted
Jira Clone Features
Jira
Show all NaN Jira Clone features ▾
Discontinued
It's only a showcase product. The last commit is from 3 years ago, with many features marked as “not implemented” in the linked website.
Jira Clone VS ManageEngine ServiceDesk Plus
Is Jira Clone a good alternative to ManageEngine ServiceDesk Plus?

Ralph
Lightweight Assets Management System for Data Center and Back Office. It is an Open Source project provided on Apache v2.0 License.
21 Ralph alternatives
License model
- Free • Open Source
Application type
- Inventory Management Tool
Platforms
- Linux
- Self-Hosted
Ralph Features
Customizable
REST API
IT Asset Management
Asset Management
Show all NaN Ralph features ▾
Discontinued
"Effective January 1, 2024, all development and maintenance activities associated with the Ralph project on Allegro's GitHub will be discontinued. This means that no further updates or modifications will be applied to the codebase. However, the current version of the code available in the repository will remain the property of the community, allowing individuals to continue contributing to and developing Ralph as they deem appropriate."
Ralph VS ManageEngine ServiceDesk Plus
Is Ralph a good alternative to ManageEngine ServiceDesk Plus?

Ad
Easy Redmine
Easy Redmine is redefining technology projects by combining hybrid project management, IT service management, and source code management.

https://www.easyredmine.com/
Learn More
Easy Redmine
Easy Redmine is redefining technology projects by combining hybrid project management, IT service management, and source code management.
303 Easy Redmine alternatives
License model
- Paid • Open Source
Application types
- Project Management Tool
- Task Management Tool
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Software as a Service (SaaS)
+1
Top Easy Redmine Features
1. Task Time Tracking
2. Cloud Sync
3. Dark Mode
4. Pomodoro Timer
5. Reminders
6. Annotate Screenshot
7. Real time collaboration
8. Full-Text Search
9. Two-factor Authentication
10. Fill PDF Forms
11. Subtasks
12. End-to-End Encryption
Show all NaN Easy Redmine features ▾
Easy Redmine VS ManageEngine ServiceDesk Plus
Is Easy Redmine a good alternative to ManageEngine ServiceDesk Plus?
- Easy Redmine is the most popular Windows, Android & iPhone alternative to ManageEngine ServiceDesk Plus.
- Easy Redmine is Paid and Open SourceManageEngine ServiceDesk Plus is Paid and Proprietary

Request Tracker
RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users.
53 Request Tracker alternatives
License model
- Free Personal • Open Source
Application types
- Issue Tracking System
- Help Desk Platform
Platforms
- Linux
- Online
- Self-Hosted
- Perl
Request Tracker Features
1. Extensible by Plugins/Extensions
2. Task Time Tracking
3. Customer service
4. Helpdesk Ticketing
5. Incident Management
6. Bug reporting
7. Customizable triggers
8. Task assignments
9. Dependency Tracking
Show all NaN Request Tracker features ▾
Request Tracker VS ManageEngine ServiceDesk Plus
Is Request Tracker a good alternative to ManageEngine ServiceDesk Plus?

uranos
OpenSource Unattended installation of several Linux(kickstart,preseed,autoyast) and Windows(W2k,XP,W2k3,Vista,7,W2k8). Features: inventory, software management, dhcp-ldap, dns-ldap, php-ssh, syslog-ng, switch managment, ldap browser, pxe manager.
1 uranos alternatives
License model
- Free • Open Source
Platforms
- Mac
- Windows
- Linux
uranos Features
Hardware Monitoring
Show all NaN uranos features ▾
uranos VS ManageEngine ServiceDesk Plus
Is uranos a good alternative to ManageEngine ServiceDesk Plus?

XavaProjects
Free: Open source with Apache license. No plans. No limits. You can install it in your own servers.
248 XavaProjects alternatives
License model
- Free • Open Source
Application types
- Project Management Tool
- Issue Tracking System
Platforms
- Self-Hosted
XavaProjects Features
Bug reporting
Show all NaN XavaProjects features ▾
XavaProjects VS ManageEngine ServiceDesk Plus
Is XavaProjects a good alternative to ManageEngine ServiceDesk Plus?