The best open source alternative to ManageEngine ServiceDesk Plus is GLPI. It's not free, so if you're looking for a free alternative, you could try Jira Clone or Ralph. If that doesn't suit you, our users have ranked more than 25 alternatives to ManageEngine ServiceDesk Plus and seven of them is open source so hopefully you can find a suitable replacement. Other interesting open source alternatives to ManageEngine ServiceDesk Plus are Easy8 (formerly Easy Redmine), Request Tracker, uranos and XavaProjects.
GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.
A simplified Jira clone built with React/Babel (Client), and Node/TypeScript (API). Auto formatted with Prettier, tested with Cypress.
Lightweight Assets Management System for Data Center and Back Office. It is an Open Source project provided on Apache v2.0 License.
Adaptive suite integrating project, IT service, and source code management for technology teams, featuring time tracking, issue and document management, customizable dashboards, third-party integration, agile and waterfall support, and cloud deployment options.
RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users.
Free: Open source with Apache license. No plans. No limits. You can install it in your own servers.
France
EU
Poland
United Kingdom
United States
Spain