Logicalware AlternativesHelp Desk Platforms and other similar apps like Logicalware

Logicalware is described as ''s help desk gives you all the tools to efficiently manage customer email and self-service support. It's web based, simple to use and integrates with existing phone support' and is a Help Desk platform in the business & commerce category. There are more than 25 alternatives to Logicalware for a variety of platforms, including Web-based, Android, iPhone, Windows and SaaS apps. The best Logicalware alternative is Zendesk. It's not free, so if you're looking for a free alternative, you could try Helpy.io or Engati. Other great apps like Logicalware are Deskero, SupportBee, Enchant.com and Trengo.

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Alternatives list

  1. Zendesk icon

    Zendesk

     67 likes
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    Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.

    261 Zendesk alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Zendesk screenshot 1
    Zendesk screenshot 2
    Zendesk screenshot 3
     

    • Zendesk is the most popular Web-based, Android, iPhone & iPad alternative to Logicalware.

    • Zendesk is the most popular commercial alternative to Logicalware.

    • Zendesk is Paid and ProprietaryLogicalware is also Paid and Proprietary
  2. Deskero icon

    Deskero

     16 likes
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    Deskero is an all-in-one, multi-channel helpdesk software designed to simplify customer service management across various communication platforms. It enables teams, even small ones, to efficiently handle customer requests from email, chat, social media, web forms, and more—all...

    133 Deskero alternatives

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet
    • Mac
    Deskero screenshot 1
     

    • Deskero is the most popular Mac alternative to Logicalware.

    • Deskero is Paid and ProprietaryLogicalware is also Paid and Proprietary
    • Deskero is CustomizableLogicalware is not according to our users
  4. SupportBee icon

    SupportBee

     96 likes
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    The Easiest Way To Manage Customer Support Emails. SupportBee is built for collaboration - no per agent fees and no bloat! Add everyone in your team to your helpdesk.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    SupportBee screenshot 1
     
  5. Ad
    Screenshot
    Zendesk icon
    Zendesk

    Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analyt...

    https://www.zendesk.com
    Learn More
  6. Helpy.io icon

    Helpy.io

     10 likes
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    Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.

    Cost / License

    • Freemium (Subscription)
    • Open Source

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • iPhone
    • iPad
    • Self-Hosted
    • Software as a Service (SaaS)
    Helpy.io screenshot 1
     

    • Helpy.io is the most popular Windows, Linux, SaaS & Self-Hosted alternative to Logicalware.

    • Helpy.io is the most popular Open Source & free alternative to Logicalware.

    • Helpy.io is Freemium and Open SourceLogicalware is Paid and Proprietary
  7. Enchant.com icon

    Enchant.com

     17 likes
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    Simple customer support for growing teams. It's like gmail on steroids!

    Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer.

    To your customers, it's just email. They will never see a ticket number and will never have to.

    Cost / License

    • Pay once
    • Proprietary

    Application types

    Platforms

    • Online
    Enchant.com screenshot 1
     
  8. Trengo icon

    Trengo

     3 likes
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    One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Mac
    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
    Trengo team inbox
     
  10. Engati icon

    Engati

     2 likes
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    Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.

    Cost / License

    • Freemium (Pay once)
    • Proprietary

    Platforms

    • Android
    • iPhone
    • Zapier
    • Google Calendar
    • Software as a Service (SaaS)
    • Salesforce.com
    • Google Drive - Sheets
    Engati screenshot 1
     
  11. Inforobo icon

    Inforobo

     2 likes
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    Inforobo is an automated assistant chatbot platform and artificially intelligent response system which provides all in one solution for sales, customer service, live chat, website assistance, and knowledge-base.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  12. AzureDesk icon

    AzureDesk

     1 like
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    Helpdesk software that can be used by companies to provide smooth delivery of customer support with 5$ per agent per month.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Chrome OS
    • Self-Hosted
    AzureDesk screenshot 1
     
  13. HappyFox icon

    HappyFox

     16 likes
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    HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media.

    Cost / License

    • Subscription
    • Proprietary

    Application types

    Platforms

    • Online
    • Windows Mobile
    • Android
    • iPhone
    HappyFox Ticket Support System
     
  14. Raiseaticket icon

    Raiseaticket

     3 likes
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    Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.

    Cost / License

    • Free
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    Raiseaticket screenshot 1
     

  15. Helpdesk Pilot

     1 like
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    Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for LDAP authentication, knowledge base integration and SLA management.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
12 of 29 Logicalware alternatives