Apps similar to Logicalware include Zendesk. It's paid, but Raiseaticket is free. Other options are Deskero, SupportBee, Helpy.io and Trengo. There's no shortage of Help Desk Platforms like Logicalware, with more than 25 alternatives for the web, Android, iPhone, Windows and iPad.
SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and...
United Kingdom
Centralizes multichannel support into a single interface, automates ticket classification and responses with machine learning, integrates with CRM and eCommerce platforms, supports analytics, collaboration, shared inboxes, macros, SLAs, multi-language, and custom workflows.
United States
Are you tired of managing your customer requests in your email inbox? HelpSpace will simplify your customer support by piping all emails into a beautiful dashboard. Filters and predefined rules will help you to save hours of your valuable time.
Germany
EU
Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.
For over 30 years Track-It! help desk software has been the leading choice for small to medium-sized businesses searching for help desk and asset management systems. In fact, over 50,000 customer sites worldwide have installed a Track-It! help desk.
