LiveChat Alternatives

LiveChat is described as 'SaaS live chat and help desk platform streamlining ecommerce support, automating sales and customer queries, with 200+ integrations, analytics, and AI-powered agent tools' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to LiveChat for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best LiveChat alternative is HelpCrunch. It's not free, so if you're looking for a free alternative, you could try FreeScout or tawk.to. Other great apps like LiveChat are Deskhero, Fernand, Userlike and ManyChat.

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Alternatives list

  1. Emporiqa icon
     Like

    E-commerce chat assistant supporting hybrid vector and keyword product search, multilingual cross-language queries, customer support, order tracking, real-time cart operations, integration with numerous platforms, customizable LLM API key, and human agent handoff.

    11 Emporiqa alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  2. HelpFred icon
     Like

    HelpFred is an AI-first autonomous support agent that handles email inboxes automatically. It learns brand voice and policies from existing data to draft or send 24/7 responses.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
     
  3. Chatbyte icon
     Like

    All in one AI agent platform for support via multiple channels like phone, chat, email, RCS and more.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  4. Callback Tracker provides website owners with the Click-to-Call Widget which is a better way of converting visitors into customers.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  5. BizMagnets helps mid-market businesses manage support, service, and field ops over WhatsApp with structured ticketing and automated workflows.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • iPhone
    • Android
     
  6. CustoQ icon
     Like

    CustoQ is built to boost conversions and customer clarity through instant, AI-powered support. Designed for small and medium-sized businesses and agencies, it provides 24/7 automated assistance that cuts down tickets and improves engagement.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  7. Omnistra icon
     Like

    AI workforce platform for commerce: voice and messaging agents that answer customers, run order operations and drive outbound sales in 60+ languages.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  8. Kommunicate is a customer messaging platform that enables businesses to engage with their customers through various channels such as live chat, chatbots, and customer support software. It provides a unified platform for managing customer conversations across different channels...

    Cost / License

    Application type

    Platforms

    • Online
    • Android
     
  9. We are a distinguished WhatsApp Marketing Provider, specializing in elevating E-Commerce Brands partnered with Shopify, Shopware, and Klaviyo. Our expertise lies in crafting automated flows, executing bulk campaigns and offering rich integrations for your e-commerce brand's engagement.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  10. Cenvero Orion is an AI support agent you can embed on any website. It answers customer questions instantly using your knowledge base, suppresses hallucinations post-inference, and automatically escalates complex issues to human agents with ticket creation.

    Cost / License

    • Freemium
    • Proprietary

    Application types

    Platforms

    • Online
     
  11. Ocular considerably increases conversion and efficiency in companies by reducing the time and effort they need to put in sales and consultative advice on products and services, in addition to lowering the % of abandoned carts in e-commerce.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  12. QuickReply.ai is a WhatsApp automation and omnichannel messaging platform for B2C brands that want to turn everyday conversations into measurable marketing, sales, and support outcomes.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
    • Online
     
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