Live Assist for Microsoft Dynamics 365 Alternatives

Live Assist for Microsoft Dynamics 365 is described as 'An omnichannel customer service tool that integrates with Dynamics 365 and includes co-browsing, messaging, voice, and video' and is a Help Desk platform in the business & commerce category. There are more than 10 alternatives to Live Assist for Microsoft Dynamics 365 for a variety of platforms, including Web-based, Android, iPhone, iPad and SaaS apps. The best Live Assist for Microsoft Dynamics 365 alternative is tawk.to, which is free. Other great apps like Live Assist for Microsoft Dynamics 365 are Zendesk Chat, Tidio , HelpCrunch and LiveChat.

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Alternatives list

  1. RingCentral Engage Digital icon

    RingCentral Engage Digital

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    Leading brands use RingCentral Engage Digital SaaS software applications to make it easier to manage their online customer service activities. Our clients enjoy lower operating costs while increasing customer satisfaction and improving brand equity.

    Cost / License

    • Pay once or Subscription
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    RingCentral Engage Digital screenshot 1
     
  2. Umnico icon

    Umnico

     1 like
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    Umnico is the omnichannel messaging solution and the ultimate tool for managing customer communications. With support for over 25 business messengers and social media platforms, all accessible from one central chat-center, you can streamline your customer interactions like never...

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • iPad
    • Software as a Service (SaaS)
    Umnico Live Chat
     
  4. Steam-connect icon

    Steam-connect

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    Steam-connect is a powerful CCaaS (Contact Center as a Service) platform that unifies all communication channels into a single interface. Whether it’s voice, email, live chat, WhatsApp, social media, or SMS, your team manages everything from one intuitive dashboard.

    Cost / License

    • Subscription
    • Proprietary

    Application types

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  5. Ad
    Screenshot
    Tidio icon
    Tidio

    Platform offering live chat and AI chatbot services for ecommerce; manages customer inquiries, supports multiple languages, provides analytics, and scales operations affordably with automated Flows handling tasks like lead conver...

    https://www.tidio.com
    Learn More
  6. Genesys icon

    Genesys

     1 like
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    Our industry-leading solutions foster true omnichannel engagement, performing equally well across all channels, on-premise and in the cloud. Experience communication as it should be: fluid, instinctive and profoundly empowering.

    Cost / License

    • Pay once
    • Proprietary

    Platforms

    • Online
    • Self-Hosted
     

    • Genesys is the most popular Self-Hosted alternative to Live Assist for Microsoft Dynamics 365.

    • Genesys is Paid and ProprietaryLive Assist for Microsoft Dynamics 365 is also Paid and Proprietary
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