RapidSupport allows you to effortlessly support your clients no matter where they are located! It works through most firewalls and routers without any special configuration to remote control your client's PC.



Kaseya VSA is described as 'Offers you the most feature-rich, integrated, and efficiently priced RMM solution available' and is a Remote Desktop tool in the network & admin category. There are more than 100 alternatives to Kaseya VSA for a variety of platforms, including Web-based, Windows, Mac, Linux and Android apps. The best Kaseya VSA alternative is Clonezilla, which is both free and Open Source. Other great apps like Kaseya VSA are AnyDesk, UltraVNC, LogMeIn Resolve and RealVNC.
RapidSupport allows you to effortlessly support your clients no matter where they are located! It works through most firewalls and routers without any special configuration to remote control your client's PC.



Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for LDAP authentication, knowledge base integration and SLA management.
Trakdesk is a fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to provide exceptional customer support while earning customers smiles.



OptiTune is an IT Management System that lets you manage thousands of computers, provide remote desktop support, deploy applications, manage updates, handle endpoint protection, and more. All from one cloud based console. Your first year is free.




IntraService will allow you to bring your customer support to the brand new level with minimal costs. The system is extremely easy to set up and use and is compatible with ITIL; it can be implemented in a single day as a SaaS model or as self-hosted solution.



NetLock RMM is a fully-featured source-available RMM for self-hosting or managed in the NetLock Cloud. With support for multiple clients, multiple languages and even more powerful features such as a antivirus management system.



Best Support System,best by name, best by nature, best by features, it’s is self-hosted support ticket application.It handle support ticket, manage email ticket, collect any payment by PayPal. It has easy installer so no need any programming skill.




Ticketed support and e-mail management
If you are looking for an easy to use yet extremely powerful service to help you manage desktop and mobile customer requests then eStreamDesk may be just what you are looking for. eStreamDesk is a hosted helpdesk and ticket tracking service.

Ensure organisation continuity, produce required outcomes, and be positioned to support current and new processes efficiently and effectively.


Heat Software combines the resources of FrontRange—the sole provider of Cloud Service Management and Unified Endpoint Management—and endpoint security leader Lumension, to redefine the Cloud Service Management (CSM) and Unified Endpoint Management (UEM) market.