Intercom Alternatives

Intercom is described as 'Shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages' and is a popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to Intercom for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best Intercom alternative is HelpCrunch. It's not free, so if you're looking for a free alternative, you could try Libredesk or tawk.to. Other great apps like Intercom are HubSpot, Freshdesk, Crisp and FreeScout.

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Alternatives list

  1. AskMe Chat icon
     3 likes

    The native Artificial Intelligence solution as a support for your Customer Service and your Business processes choices.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  2. jiLiveChat is click-to-call widget that lets you communicate with your visitors to build trust, resolve support issues, and add a human touch to your brand.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  3. Transform your website into a 24/7 customer engagement powerhouse with BotByte AI – where instant support meets seamless interaction!.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
     
  4. ProDuck is a live chat with integrated product database, enabling shops to upload and sell own products within the chat. For content marketing chats can be converted into info pages. ProDuck sales experts can support the customer service optionally.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
     
  5. Screets icon
     2 likes

    Screets is self hosted Live Chat!.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Self-Hosted
    • PHP
    • Wordpress
     
  6. Callback24 icon
     1 like

    Callback24 is a tool which makes it easier for your client to contact you. In just 15 seconds your consultant gets a notification about a customer’s call.

    14 Callback24 alternatives

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Drupal
    • Joomla
    • Software as a Service (SaaS)
    • PrestaShop
    • Wordpress
     
  7. Ungapped icon
     17 likes

    A complete platform for email marketing, invitations, surveys, signup forms, text messages and rich insights.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
     
  8. HappyFox Chat is a lightweight and mobile responsive live chat software. With integrations, sync and streamline data between HappyFox Chat and all your favorite business apps. HappyFox Chat helps bring the most focused and highly relevant data to every chat, this helps you to de.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Android
    • iPhone
    • Google Chrome
     
  9. Gripe icon
     Like

    Capture every voice or text reaction from your users with one tap. AI clarifies, categorizes and surfaces what matters. EU-hosted, GDPR-clean.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  10. Help Center Live is an open-source, community driven live chat & support system. You may easily provide live support on your website just like large companies do with very little work. With Help Center Live, you can provide a real-time, live support or sales person...

    Cost / License

    • Free
    • Open Source

    Alerts

    • Discontinued

    Platforms

    • Windows
    • Linux
    • Online
     
  11. InnerTrends icon
     1 like

    InnerTrends is a data science platform for product teams. We offer you deep insights into how customers use your product in order to increase the lifetime value of your users.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
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