Helpspot Alternatives

Helpspot is described as 'HelpSpot is a unique Web Based Help Desk Software solution for organizations dealing with the challenges of email and web customer service' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Helpspot for a variety of platforms, including Web-based, Windows, Android, iPhone and Linux apps. The best Helpspot alternative is Freshdesk, which is free. Other great apps like Helpspot are osTicket, Zendesk, Help Scout and Deskero.

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Alternatives list

  1. Directly icon

    Directly

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    Launch and train virtual agents that double your automation rate with AI expertise.

    Cost / License

    • Pay once
    • Proprietary

    Application types

    Platforms

    • Online
     
  2. HelpSpace icon

    HelpSpace

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    Are you tired of managing your customer requests in your email inbox? HelpSpace will simplify your customer support by piping all emails into a beautiful dashboard. Filters and predefined rules will help you to save hours of your valuable time.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    HelpSpace screenshot 1
     
  4. Gorgias Helpdesk icon

    Gorgias Helpdesk

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    Centralizes multichannel support into a single interface, automates ticket classification and responses with machine learning, integrates with CRM and eCommerce platforms, supports analytics, collaboration, shared inboxes, macros, SLAs, multi-language, and custom workflows.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Rule engine combining external variables & machine learning
     
  5. Ad
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    Freshdesk icon
    Freshdesk

    Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.

    https://www.freshworks.com
    Learn More
  6. ReadyDesk icon

    ReadyDesk

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    Help Desk Software. Support Software. Web based help desk software for customer relationship and service management.

    Cost / License

    • Pay once
    • Proprietary

    Application type

    Platforms

    • Windows
    • Online
    • Self-Hosted
    ReadyDesk screenshot 1
     
  7. Bornevia icon

    Bornevia

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    Bornevia is a simple team helpdesk software that brings all your customer service email, twitter, facebook, and live chat conversations in one place.

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Online
    • Android
    Bornevia screenshot 1
     
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