HelpSite.io
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HelpSite.io gives you a free support site with your FAQs and knowledge base. It's beautiful, mobile-friendly, and searchable so your customers can find answers fast.
Features
- Knowledge base
- Customer service
Tags
- Documentation
- faq
- support-software
- help-authoring
- hosted-knowledge-base
- Software as a Service
- FAQs
- customer-self-service
- Customer Support
HelpSite.io News & Activities
Highlights All activities
Recent activities
tony-lein added HelpSite.io as alternative to FAQ Ally
HelpSite.io information
Developed by
HelpSite.io Licensing
Proprietary and Freemium product.Pricing
free version with limited functionality.Alternatives
45 alternatives listedSupported Languages
- English
AlternativeTo Category
Business & Commerce
What is HelpSite.io?
HelpSite.io gives you…
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A support site with your FAQs and knowledge base. It's beautiful, mobile-friendly, and searchable so your customers can find answers fast.
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A smart contact form that auto-suggests articles as someone types their message. Users get their questions answered faster and support agents save time.
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A lightning-fast search box that works like magic to find relevant helpful articles for your users.
Comments and Reviews
Traditional help desk software (like Zendesk, Desk.com, Groove, HelpScout, etc.) offers functionality for building a support site. But to them it's one small item within a very long list of features, and certainly not their product's main focus, so they don't spend a lot of time perfecting it. Help desk software focuses much more on the ticket handling side of things.
HelpSite.io only exists to help you build the best possible help center for your users. You don't login to HelpSite.io to answer individual support emails or assign tickets to agents. We just focus on one specific part, and try to do that really well.
The part we focus on is giving you the most useful customer-facing help site possible.
Oh... and you can get started on our free plan!
http://helpsite.io/