HappyFox
HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media.
Cost / License
- Subscription
- Proprietary
Application types
Platforms
- Online
- Windows Mobile
- Android
- iPhone
Features
- Asset Management
- Customer service
- Knowledge Management
- Issue Tracking
- Email tracking
- IT Asset Management
Tags
- bug-tracking
- Customer Support
- email-ticketing
- email-management
- Ticketing
- IT Helpdesk
HappyFox News & Activities
Recent activities
gweissbach added HappyFox as alternative to i-bnet HelpDesk
prkothan added HappyFox as alternative to BizMagnets
focalscope-marketing added HappyFox as alternative to FocalScope
HappyFox information
Developed by
Happyfox Inc Licensing
Proprietary and Commercial product.Pricing
Subscription ranging between $39 and $99 per month.Alternatives
132 alternatives listedSupported Languages
- English
AlternativeTo Categories
Business & Commerce, Development, Office & ProductivityApple AppStore
- Updated
- 2.78 avg rating
What is HappyFox?
HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media. HappyFox integrates with best business apps in e-commerce, Project Management, Accounting and others. HappyFox with Facebook integration is a complete social media customer support software, that helps businesses to engage and solve customer queries right from the comfort of their help desk. Knowledge base and community forums features help customers instantly. Happyfox App is a mobile help desk and can be used in iPhone, iPad and Android phones. Global Helpdesk that talks 35 languages supporting your multinational customers
Comments and Reviews
I have used HappyFox for the past 9 months and have found the software simple to use. The support staff at HappyFox are excellent, they respond quickly and competently.
Some of the best features for me are the simple and customizable reporting tools and the fact that email communications are automatically tagged to tickets.
I can highly recommend HappyFox.
Why is this listed under "Free or Open Source" when it is not?
Thanks for pointing out the difference.
Until the start of August, we used to have a free plan. However, as you see, we have revamped our pricing plans. So, it was a delay in updating alternativeto.net listing, and not an intentional misquote.
Sorry, if you have been misled. If you are particular about having a free plan, please feel free to write to me at support@happyfox.com. I'd be more than happy to help.