Apps tagged with 'digital-customer-experience'

All apps in Apps tagged with 'digital-customer-experience' category. Use the filters below to narrow down your search. 
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  1. All seeing, Glassbox captures and magnifies the customer’s digital experience in its totality, transforming recorded information into priceless insight. Find out how we can help you to improve digital customer experience.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Glassbox Digital screenshot 1
    Glassbox Digital screenshot 1
    Glassbox Digital screenshot 2
    +2
    Glassbox Digital screenshot 3
    4 alternatives
  2. SessionStack icon
     7 likes

    Digital Experience Insights platform with best-of-breed Session replay technology, that empowers product teams to analyze user behavior, boost conversion rate, and drive product adoption. Sign up free with 1500 sessions/month and all features.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Self-Hosted
    Monitor customers' sessions and get access to technical information such as device and account info, bugs, crashes, and network delays.
    See the real problem behind every support ticket. Collaborate with users in real time within their sessions to ensure their success.
    Easily identify impacted customers by name, email, pricing plan or any other custom criteria. See immediately who's been affected by an issue.
    +3
    Visualize user flows and optimize Conversion rates with ease using instrumentation-free Funnels.
    35 alternatives
  3. Appbot icon
     8 likes

    Appbot offers app review and ratings tools for mobile teams. Easily monitor reviews from all major app stores, and leverage AI tools that analyze trends in sentiment and themes in your reviews. Appbot also supports product reviews on Amazon.com.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
    Appbot produces beautiful visualizations of trends in Sentiment in minutes.
    Appbot's pre-made Topics make it easy to see common themes in your customer feedback.
    Connect your favourite tools to Appbot to send app and product reviews wherever you need to.
    21 alternatives
  4. Ocular considerably increases conversion and efficiency in companies by reducing the time and effort they need to put in sales and consultative advice on products and services, in addition to lowering the % of abandoned carts in e-commerce.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Ocular Solution screenshot 1
    Ocular Solution screenshot 1
    94 alternatives
  5. ServiceDock makes it easy and efficient for your agents to handle customer support via key digital channels like messaging apps, social and web chat in one simple dashboard. This helps you improve customer satisfaction and double agent productivity, which reduces customer churn...

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    ServiceDock screenshot 1
  6. Knowmax icon
     Like

    Knowmax is a knowledge management software for enterprises of all sizes helping deliver better customer experience at lower cost.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Self-Hosted
    • Software as a Service (SaaS)
  7. mParticle icon
     Like

    mParticle helps marketers and product teams at companies like Venmo, Starwood, NBC Universal, Spotify, and Airbnb integrate and orchestrate customer data across their entire growth stack to create better customer experiences and win in key moments.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    7 alternatives
  8. Qudini's Virtual Queue Management software enables your customers to use a variety of channels to join a queue for service, and to receive updates about their wait time and service expectations through personalised SMS updates https://bit.ly/2KKqtSi.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Virtual Queue Management screenshot 1
    Virtual Queue Management screenshot 1
  9. MOZARK icon
     Like

    MOZARK is an end-to-end digital experience assurance platform for applications. MOZARK's AQUAMARK provides a portfolio of products that enables you to perform experience focused testing.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    MOZARK screenshot 1
    MOZARK screenshot 1
    MOZARK screenshot 2
    +2
    MOZARK screenshot 3
    5 alternatives
  10. Quantum Metric uncovers insights to why visitors struggle on your website and apps, unlocking actionable opportunities to impact engagement and recover lost revenue.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • iPhone
  11. Q°emotion is a tool for emotional analysis of digital data and messages collected on your customers and collaborators. Process these data, measure satisfaction, predict crises, manage priorities, find new insights and build customer loyalty...

    Cost / License

    • Paid
    • Open Source

    Platforms

    • Online
    • Software as a Service (SaaS)
    Q°emotion's Saas platform homepage
    Q°emotion's website homepage
    2 alternatives