Apps with 'Call Center Management' feature Page 2 of 2

uContact is an All in One contact center solution that includes ACD, recording, dialers (preview, power and predictive), Social Networks, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, Web Chat with audio and video, Gamification, etc.

Cloud-based call center software that combines inbound and outbound calling, CRM, VoIP, predictive dialing, omnichannel communications and real-time analytics in one customizable platform.

TeamTonic enables the scheduling of your workers so that you consistently meet your customer demand, whilst optimising scheduling satisfaction so your people are happy and productive.

SupportYourApp is a Support-as-a-Service company that has been providing secure technical, customer support and CX services to growing companies around the globe since 2010.

AI receptionist for small businesses and trades answers calls, captures caller details and job info, creates summaries, and manages calls in one dashboard.

An AI-powered platform for field service teams in building automation. It streamlines ticketing, dispatch, and troubleshooting with instant access to drawings and schemes.

Telebu Hub or Hub is a complete inbound and outbound contact center software that can be deployed on the cloud or on-premises. It’s easy to set up, easy to scale, and easy to use.

Astervis is a real-time call center analytics platform built specifically for Asterisk PBX. Monitor call queues, track operator performance with KPI leaderboards, analyze call volume trends, and listen to recordings — all from interactive dashboards updating in real time.

AI-powered call QA software that automatically evaluates customer support calls, generating summaries, scores, and multilingual performance insights.