Videsk icon
Videsk icon

Videsk

Videsk is the first plug&play video contact center to communicate with your customers through a video call integrated into your website, app, kiosk, and everything with Internet.

Personalize the widgets with your company logo, colors, and texts.

Cost / License

  • Subscription
  • Proprietary

Application type

Platforms

  • Online
  • Software as a Service (SaaS)
Visualize metrics and analytics related to call volume, segments, agents, customer satisfaction and history.
Console where your agents receive the calls of your customers, multi devices, only Internet connection required.
+1
We use WebRTC to communicate with your customers, so you agents and customers never will need to download or install anything.
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Features

Suggest and vote on features
  1.  Customer service
  2.  Video Conferencing
  3.  Low Latency
  4.  Live Support Chat
  5.  Widgets
  6.  Call Routing
  7.  Video Calling
  8.  Call recording
  9.  Call Queue
  10.  Call Tracking

 Tags

Videsk News & Activities

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Brevo

All-in-one solution for email, SMS, marketing automation, transactional messaging, integrations with CMS and e-commerce platforms, and tiered email-sending plans.

 
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Videsk information

  • Developed by

    Videsk

  • Licensing

    Proprietary and Commercial product.

  • Pricing

    Subscription ranging between $55 and $65 per month.

  • Alternatives

    58 alternatives listed

  • Supported Languages

    • English

Our users have written 2 comments and reviews about Videsk, and it has gotten 1 likes

Videsk was added to AlternativeTo by Matias Lopez on and this page was last updated .

Comments and Reviews

   
 Post comment/review
Top Positive Comment
Guest
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1

Beautiful interface, easy to use and low cost! We can attend our customers anywhere, that is the best, thanks Videsk!

Review by a new / low-activity user.
Matias Lopez
★
★
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★
0

I like Videsk because the platform is really flexible, fast and cheaper. And the support is really really fast.

Review by a new / low-activity user.

What is Videsk?

With Videsk you will able to provide attention to you customer trough video call integrated directly into your website, mobile app, kiosk and among others.

Integration and setup take only 15 minutes, then you can start to attend to your customers. Videsk is not only an embedded video call, you can get a lot of features like:

Basic video call features:

  • Screenshare
  • Toggle camera (front/back)
  • Chat
  • PiP (Picture in Picture)
  • Fullscreen

Contact center features:

  • Segmentation for your customer to assign to the most qualified expert
  • Smart queue which assigns call based on the availability of your experts
  • Custom ACD (Automatic call distribution)
  • File sharing to send documents
  • Custom dynamic forms to get data of your customers
  • Analytics & Reports with KPIs of call volume, segmentation, agents, history, and customer satisfaction.

Videsk Videos

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