VICIdial Contact Center Suite is described as 'VICIdial is an enterprise class, open source, contact center solution with predictive dialer capabilities. It can handle inbound, outbound, and blended phone calls, as well as inbound email and customer website chat' and is an app. There are nine alternatives to VICIdial Contact Center Suite for a variety of platforms, including Web-based, SaaS, iPhone, Chrome OS and iPad apps. The best VICIdial Contact Center Suite alternative is OnAir. It's not free, so if you're looking for a free alternative, you could try EasyCall Phone Call Center. Other great apps like VICIdial Contact Center Suite are Bland.ai, Voiptime Cloud Call Center, Five9 and Call Center for Perfex CRM.
OnAir enables zero-friction customer interactions with seamless, app-free audio and video calls. Set your status, create custom links, integrate with CRM, and manage calls with queues, enhancing engagement and trust.
Bland is a platform for AI phone calling. Using our API, you can easily send or receive phone calls with a programmable voice agent.
Instantly provide voice customer support through phone calls. EasyCall is a simple yet advanced call center software that allow your customers to call you with a click to call widget without the need for a phone number (web to web calls).
Voiptime Cloud Call Center is a full-featured call center solution that helps to improve customer satisfaction and reach the highest agent productivity. Our contact center software encompasses a built-in CRM, call scripting, ACD and IVR, outbound call campaigns with 3 dialing...
Five9 is the leading provider of cloud contact center solutions for customer service, sales, account management, telemarketing, and collections.
The Perfex CRM Call Manager Module turns your CRM into a powerful, unified communication platform.
Your website’s video call center in just one click. Close more sales in real-time, or support your existing customers seamlessly. CallKite is here to help improve your sales and create happier customers.
NobelBiz is a Contact Center Technology company offering an omnichannel software designed with full remote capabilities paired with an innovative carrier-of-carriers network.
uContact is an All in One contact center solution that includes ACD, recording, dialers (preview, power and predictive), Social Networks, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, Web Chat with audio and video, Gamification, etc.
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