VICIdial Contact Center Suite Alternatives

Alternatives list

1. 

   

   OnAir

    Like

   OnAir enables zero-friction customer interactions with seamless, app-free audio and video calls. Set your status, create custom links, integrate with CRM, and manage calls with queues, enhancing engagement and trust.

   Cost / License

   • Subscription
   • Proprietary

   Application type

   • Phone System

   Platforms

   • Online
   • Android
   • iPhone
   • Software as a Service (SaaS)

   

   

   

   More about OnAir  

   

   Is OnAir a good alternative to VICIdial Contact Center Suite?

    

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   • OnAir is the most popular Web-based, Android, iPhone & SaaS alternative to VICIdial Contact Center Suite.

   • OnAir is the most popular commercial alternative to VICIdial Contact Center Suite.

   • OnAir is Paid and ProprietaryVICIdial Contact Center Suite is Free and Open Source
   • OnAir is Privacy focusedVICIdial Contact Center Suite is not according to our users
2. 

   

   Bland.ai

    1 like

   Bland is a platform for AI phone calling. Using our API, you can easily send or receive phone calls with a programmable voice agent.

   Cost / License

   • Subscription
   • Proprietary

   Platforms

   • Online

   

   More about Bland.ai  

   

   Is Bland.ai a good alternative to VICIdial Contact Center Suite?

    
4. 

   

   EasyCall Phone Call Center

    2 likes

   Instantly provide voice customer support through phone calls. EasyCall is a simple yet advanced call center software that allow your customers to call you with a click to call widget without the need for a phone number (web to web calls).

   Cost / License

   • Freemium (Subscription)
   • Proprietary

   Application types

   • CRM System
   • Phone System

   Platforms

   • Online
   • Software as a Service (SaaS)

   

   

   

   +4

   

   More about EasyCall Phone Call Center  

   

   Is this a good alternative to VICIdial Contact Center Suite?

    

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   • EasyCall Phone Call Center is the most popular free alternative to VICIdial Contact Center Suite.

   • EasyCall Phone Call Center is Freemium and ProprietaryVICIdial Contact Center Suite is Free and Open Source
5. 

   

   Voiptime Cloud Call Center

    2 likes

   Voiptime Cloud Call Center is a full-featured call center solution that helps to improve customer satisfaction and reach the highest agent productivity. Our contact center software encompasses a built-in CRM, call scripting, ACD and IVR, outbound call campaigns with 3 dialing...

   Cost / License

   • Subscription
   • Proprietary

   Origin

   • Ukraine

   Platforms

   • Online

   

   

   

   +3

   

   More about Voiptime Cloud Call Center  

   

   Is this a good alternative to VICIdial Contact Center Suite?

    
6. 

   

   Five9

    Like

   Five9 is the leading provider of cloud contact center solutions for customer service, sales, account management, telemarketing, and collections.

   Cost / License

   • Paid
   • Proprietary

   Application types

   • CRM System
   • Contact Manager

   Origin

   • United States

   Platforms

   • Online
   • iPhone
   • iPad

   

   Is Five9 a good alternative to VICIdial Contact Center Suite?

    

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   • Five9 is the most popular iPad alternative to VICIdial Contact Center Suite.

   • Five9 is Paid and ProprietaryVICIdial Contact Center Suite is Free and Open Source
7. 

   

   Call Center for Perfex CRM

    Like

   The Perfex CRM Call Manager Module turns your CRM into a powerful, unified communication platform.

   Cost / License

   • Pay once
   • Proprietary

   Application type

   • CRM System

   Origin

   • United Arab Emirates

   Platforms

   • Online
   • Software as a Service (SaaS)

   

   

   

   +7

   

   More about Call Center for Perfex CRM  

   

   Is this a good alternative to VICIdial Contact Center Suite?

    
9. 

   

   CallKite

    Like

   Your website’s video call center in just one click. Close more sales in real-time, or support your existing customers seamlessly. CallKite is here to help improve your sales and create happier customers.

   Cost / License

   • Pay once
   • Proprietary

   Origin

   • United States

   Platforms

   • Online
   • Software as a Service (SaaS)

   

   

   

   +1

   

   More about CallKite  

   

   Is CallKite a good alternative to VICIdial Contact Center Suite?

    
10. 

    

    NobelBiz OMNI+

     Like

    NobelBiz is a Contact Center Technology company offering an omnichannel software designed with full remote capabilities paired with an innovative carrier-of-carriers network.

    Cost / License

    • Subscription
    • Proprietary

    Origin

    • United States

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Chrome OS

    

    

    

    +2

    

    More about NobelBiz OMNI+  

    

    Is NobelBiz OMNI+ a good alternative to VICIdial Contact Center Suite?

     

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    • NobelBiz OMNI+ is the most popular Windows, Mac & Linux alternative to VICIdial Contact Center Suite.

    • NobelBiz OMNI+ is Paid and ProprietaryVICIdial Contact Center Suite is Free and Open Source
11. 

    

    uContact

     Like

    uContact is an All in One contact center solution that includes ACD, recording, dialers (preview, power and predictive), Social Networks, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, Web Chat with audio and video, Gamification, etc.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • iPad

    

    

    

    +3

    

    More about uContact  

    

    Is uContact a good alternative to VICIdial Contact Center Suite?