Trakdesk icon
Trakdesk icon

Trakdesk

Trakdesk is a fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to provide exceptional customer support while earning customers smiles.

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Cost / License

  • Pay once
  • Proprietary

Platforms

  • Mac
  • Windows
  • Linux
  • Online
  • Windows Mobile
  • Android
  • iPhone
  • Chrome OS
  • Android Tablet
  • Windows Phone
  • iPad
  • Kindle Fire
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No reviews
25likes
3comments
0news articles

Features

Suggest and vote on features
  1.  Gamification
  2.  Customer service
  3.  Helpdesk Ticketing
  4.  On Demand
  5.  Knowledge base

 Tags

Trakdesk News & Activities

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Comments and Reviews

   
 Post comment/review
birdsfly2008
0

Not all apps listed here are good but this one is really awesome.

Review by a new / low-activity user.
SamantSmith
0

Trakdesk is absolutely one of the best customer support helpdesk software i've ever used. It's so simple to use and has a ton of features. AMAZING!!!

birdsfly2008

No doubt, i like it too :)

Review by a new / low-activity user.
Tara
0

I have been using Trakdesk for the past 2 months and its awesome. It's is one of the most powerful helpdesk solution i've used so far. i would recommend you guys to check it out.

Review by a new / low-activity user.

Featured in Lists

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What is Trakdesk?

Trakdesk is a cloud-based customer support software and helpdesk solution that lets you efficiently manage your customers through various channels no matter where they are. Some popular features include:

  • Knowledge base and self service portal
  • Customer portal
  • Automations: event triggers, automatic automation, macros
  • Gamification - quests
  • Multi-language
  • Satisfaction surveys
  • Custom domain mapping
  • Customizable themes
  • Customizable ticket, customer and company forms
  • Service level agreement - SLA
  • Business hours
  • Ticket scheduler
  • Multiple products and brands

And many more..

Sign-up today for your free 30 days trial. No credit card is needed.

Official Links

Trakdesk information

  • Developed by

    US flagTrakdesk
  • Licensing

    Proprietary and Commercial product.
  • Pricing

    One time purchase (perpetual license) that costs $0.
  • Alternatives

    146 alternatives listed
  • Supported Languages

    • English

AlternativeTo Categories

Business & CommerceOnline Services

Our users have written 3 comments and reviews about Trakdesk, and it has gotten 25 likes

Trakdesk was added to AlternativeTo by anandlall on and this page was last updated .