Tiledesk icon
Tiledesk icon

Tiledesk

Open source live chat and AI chatbot platform featuring real-time multi-channel communication for web, Android, iOS, and WhatsApp, customizable widgets, automated chatbot-human handover, analytics, knowledge base integration, and GDPR compliance for complete customer support.

Tiledesk screenshot 1

Cost / License

  • Freemium (Subscription)
  • Open Source

Application type

Platforms

  • Online
  • Android
  • iPhone
  • Self-Hosted
  • Software as a Service (SaaS)
  • Wordpress
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No reviews
12likes
3comments
0news articles

Features

Suggest and vote on features
  1.  Customer service
  2.  Chat Bot
  3.  Extensible by Plugins/Extensions
  4.  Live chat for websites
  5.  Auto Responder
  6.  No Coding Required
  7.  Helpdesk Ticketing
  8. WhatsApp icon  Whatsapp integration
  9.  Conversational commerce

 Tags

Tiledesk News & Activities

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Comments and Reviews

   
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Top Positive Comment
Andrea Leo
1

Very interesting platform if you need to install it on-premise. It is also open source

w22p5f28q5
0

saves us time on customer support thanks to the knowledgebase integration.

Review by a new / low-activity user.
Johannes Dancker
0

we're using Tiledesk to offer an AI chatbot for people who want to build on top of our open source survey platform. Very easy to set up!

What is Tiledesk?

Tiledesk is a Free and Open Source Live Chat with AI-powered Chatbots. Build your own customer support with a multi-channel platform for Web, Android and iOS. Engage your customers on all the digital channels, from WhatsApp to your website. Open source alternative to Intercom, Zendesk, Drift, Tawk.to, Tidio, Crisp, Smartsupp, etc.

Tiledesk Videos

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Official Links

Tiledesk information

  • Developed by

    IT flagTiledesk S.r.l.
  • Licensing

    Open Source and Freemium product.
  • Pricing

    Subscription ranging between $41 and $499 per month + free version with limited functionality.
  • Alternatives

    34 alternatives listed
  • Supported Languages

    • English
    • Italian
    • Spanish
    • French
    • German
    • Portuguese
    • Russian
    • Turkish
    • Arabic
    • Ukrainian
    • Serbian
    • Chinese
    • Swedish
    • Uzbek
    • Kazakh
    • Azerbaijani

AlternativeTo Categories

Business & CommerceDevelopmentSocial & CommunicationsAI Tools & Services

Apple AppStore

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  •   0 avg rating
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Our users have written 3 comments and reviews about Tiledesk, and it has gotten 12 likes

Tiledesk was added to AlternativeTo by Andrea Leo on and this page was last updated .