

Tiledesk
12 likes
Open source live chat and AI chatbot platform featuring real-time multi-channel communication for web, Android, iOS, and WhatsApp, customizable widgets, automated chatbot-human handover, analytics, knowledge base integration, and GDPR compliance for complete customer support.
Cost / License
- Freemium (Subscription)
- Open Source
Application type
Platforms
- Online
- Android
- iPhone
- Self-Hosted
- Software as a Service (SaaS)
- Wordpress
Features
- Customer service
- Chat Bot
- Extensible by Plugins/Extensions
- Live chat for websites
- Auto Responder
- No Coding Required
- Helpdesk Ticketing
Whatsapp integration
- Conversational commerce
Tags
- Ticketing
- Live Chat
- Artificial intelligence
- Customer Support
- Customer Chat
- conversational-marketing
- open-source-projects
- Conversational AI
- Customer Engagement
- opensource-platform
- Messaging
- customerservice
- customersupport
- whatsapp-for-business
- Chat
Tiledesk News & Activities
Highlights All activities
Recent activities
What is Tiledesk?
Tiledesk is a Free and Open Source Live Chat with AI-powered Chatbots. Build your own customer support with a multi-channel platform for Web, Android and iOS. Engage your customers on all the digital channels, from WhatsApp to your website. Open source alternative to Intercom, Zendesk, Drift, Tawk.to, Tidio, Crisp, Smartsupp, etc.















Comments and Reviews
Very interesting platform if you need to install it on-premise. It is also open source
saves us time on customer support thanks to the knowledgebase integration.
we're using Tiledesk to offer an AI chatbot for people who want to build on top of our open source survey platform. Very easy to set up!