Free SysAid Alternatives

The best free alternative to SysAid is Spiceworks. If that doesn't suit you, our users have ranked more than 10 alternatives to SysAid and ten of them is free so hopefully you can find a suitable replacement. Other interesting free alternatives to SysAid are Freshdesk, GLPI, Observium and HESK.

SysAid alternatives are mainly Help Desk Apps but may also be Customer Support Tools or Network Monitors. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of SysAid.

SysAid alternatives page was last updated

SysAid

Paid • Proprietary
Help Desk App

SysAid uses service automation to make IT work smarter, not harder. With a help desk that practically manages itself,...

More about SysAid

Spiceworks
Is this is a good alternative?
Yes
No
Free • Proprietary
Network Monitor
Inventory Management Tool
Help Desk App
Windows
Online
Android
Android Tablet
128 Spiceworks alternatives
Join millions of IT professionals and download Spiceworks, a free network monitoring software with network management tools, help desk ticketing app, network mapper and more.
- - Spiceworks is the most popular Web-based, Windows, Android & Android Tablet alternative to SysAid.
- - Spiceworks is the most popular free alternative to SysAid.
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Spiceworks Features
Knowledge base
Hardware Monitoring
Helpdesk ticketing
IT Asset Management
Product Reviews
Network Mapping
Freshdesk
Is this is a good alternative?
Yes
No
Freemium • Proprietary
Help Desk App
Customer Support Tool
Customer Feedback Manager
Mac
Windows
Linux
Online
Android
iPhone
Chrome OS
Android Tablet
iPad
Google Apps
218 Freshdesk alternatives
Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or install, you don't have to worry about server...
- - Freshdesk is the most popular Mac, iPhone, Linux & iPad alternative to SysAid.
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Freshdesk Features
1. Ad-freeFreshdesk doesn't contain any form of external advertising.
Ticketing
Pricing per agent
Ads monitoring
Customer service
Automatic customer engagement
GLPI
Is this is a good alternative?
Yes
No
Free Personal • Open Source
Help Desk App
Inventory Management Tool
Mac
Windows
Linux
Online
Self-Hosted
Software as a Service (SaaS)
46 GLPI alternatives
GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.
- - GLPI is the most popular SaaS & Self-Hosted alternative to SysAid.
- - GLPI is the most popular Open Source alternative to SysAid.
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GLPI Features
Helpdesk ticketing
Incident Management
REST API
Knowledge base
Reporting
Observium
Is this is a good alternative?
Yes
No
Freemium • Proprietary
Network Monitor
Linux
Online
BSD
49 Observium alternatives
Observium is an autodiscovering PHP/MySQL/SNMP based network monitoring which includes support for a wide range of network hardware and operating systems including Cisco, Linux, FreeBSD, Juniper, Brocade, Foundry, HP and many more.
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Observium Features
1. Dark ModeObservium supports dark mode for comfortable usage in low light conditions.
2. Website MonitoringObservium can detect and resolve website performance issues proactively.
3. LightweightObservium consumes less device resources compared to similar apps.
4. Ad-freeObservium doesn't contain any form of external advertising.
HESK
Is this is a good alternative?
Yes
No
Free • Proprietary
Help Desk App
Windows
Linux
Online
14 HESK alternatives
Price: FREE, Language: PHP/MySQL, Type: Web-based, Features: unlimited tickets, categories, knowledgebase, attachments and more.
HESK has no features, suggest some!
DeskXpand - Helpdesk Management Software
Is this is a good alternative?
Yes
No
Freemium • Proprietary
Help Desk App
Customer Support Tool
Online
Software as a Service (SaaS)
208 DeskXpand - Helpdesk Management Software alternatives
DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.
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DeskXpand - Helpdesk Management Software Features
1. Desktop SharingDeskXpand - Helpdesk Management Software enables you to share your screen with other people in the same office or working remotely.
2. No Coding RequiredDeskXpand - Helpdesk Management Software can be used without an coding or programming skills.
3. LightweightDeskXpand - Helpdesk Management Software consumes less device resources compared to similar apps.
4. Real time collaborationMultiple users can work together in DeskXpand - Helpdesk Management Software simultaneously.
5. Auto ResponderDeskXpand - Helpdesk Management Software allows you to set automatic responses to messages or emails based on user actions or pre-established rules.
6. Extensible by Plugins/ExtensionsDeskXpand - Helpdesk Management Software can be extended with add-ons, plugins and extensions.
7. Ad-freeDeskXpand - Helpdesk Management Software doesn't contain any form of external advertising.
Ticketing
Helpdesk ticketing
IT Asset Tool
Is this is a good alternative?
Yes
No
Free • Proprietary
Network Monitor
Inventory Management Tool
Windows
27 IT Asset Tool alternatives
IT Asset Tool is a powerful free software to inventor and monitor your network. It's easy approach allows to operate in a short time. With an essential interface, IT Asset Tool analyzes all windows hosts including their software and hardware features for an efficent...
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IT Asset Tool Features
Security monitoring
Centralized alert system
System management
Hardware Monitoring
Asset Management
SentinelAgent
Is this is a good alternative?
Yes
No
Freemium • Proprietary
Network Monitor
Windows
89 SentinelAgent alternatives
Join SentinelAgent and the evolution of Windows monitoring.

SentinelAgent is a secure cloud-based Microsoft Windows® monitoring system that uses the latest in Microsoft Azure® technology with a lightweight agent-based SaaS design and sleek web interface to capture, org.
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SentinelAgent Features
Cloud based
Cloud Monitoring
Server Monitoring
Hardware Monitoring
Computer monitoring
WhatsUp Gold
Is this is a good alternative?
Yes
No
Freemium • Proprietary
Online
45 WhatsUp Gold alternatives
WhatsUp Gold 2018 has a whole host of user-driven improvements that let you proactively monitor more of what matters and give you instant visibility into the status of your network environment.
WhatsUp Gold has no features, suggest some!
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Trellis Desk
Is this is a good alternative?
Yes
No
Free • Open Source
Help Desk App
Self-Hosted
22 Trellis Desk alternatives
Trellis Desk is a powerful and robust help desk solution for your business. Improve your company's service by allowing your customers to quickly and easily submit support tickets to your team. Trellis Desk sports a range of advanced features that enable your business to...
Trellis Desk has no features, suggest some!