Steam-connect
Steam-connect is a powerful CCaaS (Contact Center as a Service) platform that unifies all communication channels into a single interface. Whether it’s voice, email, live chat, WhatsApp, social media, or SMS, your team manages everything from one intuitive dashboard.
Cost / License
- Subscription
- Proprietary
Application types
Platforms
- Online
- Software as a Service (SaaS)
Features
Properties
- Privacy focused
Features
- Ad-free
- Reminders
- No Tracking
- No Coding Required
- Calendar Integration
- Calendar View
- Cloud Sync
- Real time collaboration
Tags
- communications
- contact-center-software
- Customer Support
- customer-contact-platform
- callcenter-software
- ucaas
- ccaas
- omnichannel-communication
Steam-connect News & Activities
Recent activities
- Steam-connect added Steam-connect
- POX updated Steam-connect
Steam-connect added Steam-connect as alternative to Freshdesk, LiveAgent, Zoho Desk and Genesys
Steam-connect information
What is Steam-connect?
Steam-connect is a powerful CCaaS (Contact Center as a Service) platform that unifies all communication channels into a single interface. Whether it’s voice, email, live chat, WhatsApp, social media, or SMS, your team manages everything from one intuitive dashboard.
Originally designed for call centers and contact centers, Steam-connect is built for efficiency, scalability, and seamless omnichannel communication. It empowers teams to deliver personal, high-quality customer contact across every channel, all from one unified platform.
Steam-connect comes with advanced features like Quality Monitoring, AI-driven transcription, conversation history, campaign management, and customizable workflows.
The platform empowers employees to offer fast, personal, and consistent service across channels while reducing onboarding time and operational complexity. From sales and support to scheduling and surveys, Steam-connect is your one-stop hub for customer contact.




