SmarterTrack Help Desk 7 AlternativesOnly apps categorised as CRM Systems

The best CRM alternative to SmarterTrack Help Desk 7 is Knoon AI, which is free. If that doesn't suit you, our users have ranked more than 100 alternatives to SmarterTrack Help Desk 7 and 14 are CRM Systems so hopefully you can find a suitable replacement. Other interesting CRM System alternatives to SmarterTrack Help Desk 7 are Help Scout, Deskero, Supportbench and Zonka Feedback.

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SmarterTrack Help Desk 7 alternatives page was last updated

Alternatives list

  1. Knoon AI icon
     1 like

    Knoon turns your business into an AI-powered workspace with action-taking agents, a built-in knowledge base, chat widgets, and Google Workspace/Microsoft Office tools. Ideal for automating support, sales, and workflows.

    Cost / License

    • Freemium
    • Proprietary

    Application types

    Platforms

    • Online
     
  2. Help Scout icon
     29 likes

    Help Scout offers scalable customer support with a personalized email-like experience. Enjoy a clutter-free interface, excellent reporting, knowledge base, integrations, a robust API, and iPhone app support, allowing teams of all sizes to maintain customer focus.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
     
  3. Deskero icon
     16 likes

    Deskero is an all-in-one, multi-channel helpdesk software designed to simplify customer service management across various communication platforms. It enables teams, even small ones, to efficiently handle customer requests from email, chat, social media, web forms, and more—all...

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet
    • Mac
     
  4. Supportbench icon
     2 likes

    Top-rated B2B helpdesk with AI capabilities providing dynamic SLAs, native integrations with Salesforce and ChatGPT, it streamlines workflows for efficient support and enhances customer relationship management as businesses scale.

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Software as a Service (SaaS)
     
  5. Enterprise feedback platform combining AI-driven analytics, multi-device surveys, on-premises and web collection, location-based CX, NPS, CSAT, and offline support, providing actionable insights for customer experience improvement across diverse touchpoints.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Android
    • iPhone
    • Android Tablet
    • iPad
     
  6. UserEcho icon
     59 likes

    UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • iPhone
    • iPad
    • Software as a Service (SaaS)
     
  7. Kayako icon
     18 likes

    Kayako is effortless customer service software that helps teams be more productive and build customer loyalty.

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Blackberry
    • Android Tablet
    • Windows Phone
    • iPad
     
  8. Enchant.com icon
     17 likes

    Simple customer support for growing teams. It's like gmail on steroids!

    Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer.

    To your customers, it's just email. They will never see a ticket number and will never have to.

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Online
     
  9. Helprace icon
     10 likes

    Helprace is a personalized help desk system. Email ticketing, self-service, docs, feedback and community. Fully integrated together and easy to use. Only pay for what you really need.

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
     
  10. Cerb icon
     8 likes

    Cerb6 is a fast and flexible web-based platform for business collaboration and automation. Remember anything about anyone, collaborate from anywhere, deftly reply to a flood of email, automate, stay informed, capture feedback, track time, flag opportunities, manage tasks, share...

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
     
  11. Usedesk icon
     Like

    Usedesk is a helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window.

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Chrome OS
     
  12. Ensure organisation continuity, produce required outcomes, and be positioned to support current and new processes efficiently and effectively.

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Windows
     
12 of 14 SmarterTrack Help Desk 7 alternatives