OvationCXM
OvationCXM, the leading AI-infused customer experience management (CXM) provider, helps companies identify and resolve real-time friction points in customer journeys across digital, back-office, and partner touch points.
Features
- Chat Bot
- Team Collaboration
- Bots
- Knowledge base
Tags
- tech-support
- analytics
- customer-experience
- customer-service-software
- Customer Support
OvationCXM News & Activities
Recent activities
What is OvationCXM?
OvationCXM, the leading AI-infused customer experience management (CXM) provider, helps companies identify and resolve real-time friction points in customer journeys across digital, back-office, and partner touch points so companies can ensure revenue security, foster profitable growth, and cultivate customer loyalty and staff retention.
It’s the only CXM platform that combines journey orchestration, knowledge management, generative AI, dynamic chat, and partner connectivity in one solution – unlocking unparalleled data-driven insights for swift CX action to deliver consistently exceptional customer experiences.
OvationCXM information
Developed by
OvationCXMLicensing
Proprietary and Commercial product.Pricing
Subscription ranging between $99 and $199 per month.Alternatives
27 alternatives listedSupported Languages
- English
Comments and Reviews
Relay's focus on automation sets it apart from the rest of pack and I've appreciated the growing list of 3rd-party integrations. Clients I've helped relay with have had an easy time switching to the platform and have seen huge benefits from bringing all their customer communications into one place.
We use Relay as the single software to support all of our customers. Relay has allowed us to add chat and SMS for support while making it easier and faster to respond to everyone. We have been able to automate a lot of our easy daily questions with bots.
Powerful AI-based software, great native chatbot platform, and an easy to use interface. I love how all communications come into a single queue and it feels the same whether you respond to a chat, email, SMS or anything else.