Mint Service Desk
Mint Service Desk is a free ITSM tool which contains the functionality of service desk and asset management all in one. It differs from other help desk providers by the approach to communication between agents (which is chat-oriented) and by a possibility to install it on...
Cost / License
- Paid
- Proprietary
Application type
EUPlatforms
- Self-Hosted
- Software as a Service (SaaS)
Features
- Asset Management
- Incident Management
- Integrated Chat
- Helpdesk Ticketing
- Email integration
- SLA
- Flexible asset structure
- Servicedesk
Tags
- Customer Support
- IT Helpdesk
- enterprise-asset-management
- Digital Asset Management
- enterprise-asset-tracking
- asset-management-software
- itil-software
- Chat
Mint Service Desk News & Activities
Recent News
Recent activities
- added IT Service Management as a feature to Mint Service Desk
- reviewed Mint Service Desk
Best value for on premises
What is Mint Service Desk?
Mint Service Desk is a free ITSM tool which contains the functionality of service desk and asset management all in one. It differs from other help desk providers by the approach to communication between agents (which is chat-oriented) and by a possibility to install it on customer infrastructure without a need to buy a cloud-based service. Key features: - flexible asset management structure - ticketing system integrated with asset management - email integration - custom ticket types
Mint Service Desk information
Developed by
OPGK Software Licensing
Proprietary and Commercial product.Alternatives
59 alternatives listedSupported Languages
- English
Comments and Reviews
Best value for on premises
Very powerful ITSM software. Might be complicated for a beginner. Very good customer support.
Very powerful. A quite complex solution for mid-size and even larger companies. The beginnings might be difficult but once you start using it - it's something worth considering. One of the best free service desks on the market.
Using it on daily basis. Powerful and fun.
I really enjoy Mint Service Desk v.2.0. Most of issues which existed in v.1.x.x. is gone and the overall user experience is great. One of the best service desks on the market. Also it's worth mentioning that it's free up to 5 agents.