JivoChat is described as 'Unified business messenger enabling live chat, email, calls, and social integration, plus CRM tools, visitor tracking, and real-time customer engagement' and is a Help Desk platform in the social & communications category. There are more than 50 alternatives to JivoChat for a variety of platforms, including Web-based, SaaS, Android, iPhone and iPad apps. The best JivoChat alternative is FreeScout, which is both free and Open Source. Other great apps like JivoChat are Fernand, tawk.to, Text| and LenoChat.
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