HESK icon
HESK icon

HESK

Hesk simplifies customer support with powerful yet incredibly intuitive help desk software trusted by thousands of SMBs worldwide.

Tickets overview

Cost / License

  • Freemium (Pay once)
  • Proprietary

Application type

Platforms

  • Windows
  • Linux
  • Online
  • Software as a Service (SaaS)
Knowledge base
Team list
+3
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HESK alternatives  
-
No reviews
16likes
4comments
18alternatives
0news articles

Features

Suggest and vote on features

Properties

  1.  Privacy focused
  2.  Lightweight

Features

  1.  WYSIWYG Support
  2.  Real time collaboration
  3.  Ad-free
  4.  Auto Responder
  5.  No Tracking
  6.  No Coding Required
  7.  Knowledge base

 Tags

HESK News & Activities

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Recent activities

  • Guest reviewed HESK  
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    This is a very reliable software. easy setup and caters all our requirement. Thank You.

  • SistemasTMA rated HESK  
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  • kstirn rated HESK  
    ★
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  • kstirn liked HESK
  • POX updated HESK
  • FedePrescia liked HESK
  • POX updated HESK
  • kstirn updated HESK
  • SupportMatic icon
    jianpingliu added HESK as alternative to SupportMatic
  • Aidlify icon
    mstojanov added HESK as alternative to Aidlify
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Comments and Reviews

   
 Post comment/review
Top Positive Comment
ajala steew
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2

Fast, simple installation, powerful admin interface, multilingual

Guest
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0

This is a very reliable software. easy setup and caters all our requirement. Thank You.

Review by a new / low-activity user.
jccharvy
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0

That's a lightweight alternative to OTRS which is really easy to install, configure and use. And it works fine !!

Try it !

Review by a new / low-activity user.
AgentOss
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0

A lightweight alternative to OTRS or OsTicket. Really easy to setup, easy to use.

What is HESK?

Hesk simplifies customer support with powerful yet incredibly intuitive help desk software trusted by thousands of SMBs worldwide.

Whether self-hosted for free or conveniently managed in the cloud, Hesk gives small and medium businesses exactly what they need: an easy-to-use ticketing system, integrated knowledge base, email-to-ticket automation, and clear insights, without ever adding complexity or unnecessary costs.

Why SMBs love Hesk:

  • Simple & Intuitive: Set up in minutes, not days. No complicated features to slow you down.

  • Affordable & Transparent: Choose from free self-hosted software forever or a fully managed cloud service at an unbeatable flat monthly fee, with no hidden charges.

  • Flexible & Powerful: Unlimited agents, unlimited tickets, and customizable knowledge bases. Tailored exactly for small business needs.

Official Links

HESK information

  • Developed by

    Hesk

  • Licensing

    Proprietary and Freemium product.

  • Pricing

    One time purchase (perpetual license) ranging between $50 and $200 + free version with limited functionality.

  • Alternatives

    18 alternatives listed

  • Supported Languages

    • English
    • Spanish
    • Portuguese
    • Russian
    • German
    • Italian
    • French
    • Turkish
    • Arabic
    • Polish
    • Dutch
    • Chinese
    • Czech

AlternativeTo Category

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Our users have written 4 comments and reviews about HESK, and it has gotten 16 likes

HESK was added to AlternativeTo by ML86 on and this page was last updated .