HelpSpace
Are you tired of managing your customer requests in your email inbox? HelpSpace will simplify your customer support by piping all emails into a beautiful dashboard. Filters and predefined rules will help you to save hours of your valuable time.
Cost / License
- Subscription
- Proprietary
Application type
EUPlatforms
- Software as a Service (SaaS)
Features
- Knowledge base
- Helpdesk Ticketing
Tags
- tickets
- Ticketing
HelpSpace News & Activities
Recent activities
mateuszwozniak added HelpSpace as alternative to Produkt.so
gweissbach added HelpSpace as alternative to i-net HelpDesk
HelpSpace information
Developed by
HelpSpace GmbH Licensing
Proprietary and Commercial product.Pricing
Subscription ranging between $22 and $99 per month.Alternatives
197 alternatives listedSupported Languages
- English
What is HelpSpace?
Are you tired of managing your customer requests in your email inbox? HelpSpace will simplify your customer support by piping all emails into a beautiful dashboard. Filters and predefined rules will help you to save hours of your valuable time.
One Inbox For Your Channels All messages from your different channels arrive in your inbox so you always stay up-to-date on new tickets.
Reply Quickly And Efficiently Change the status, assign an agent or just instantly reply to a ticket.
• Unlimited Customers: You can have as many tickets and customers as you like. • Multiple Channels: Your inbox can receive messages from up to 5 channels in our Pro plan. • Intuitive Interface :The interface is clean, simple, and very easy to use. • Get Started In Minutes: We made the onboarding process really easy and straightforward in order to get you up and running in no time. • Ticket Tasks: Create tasks right from a ticket so you know exactly what to do to resolve the issue. • Knowledge Base: Articles will help your customers to resolve their issues and prevent tickets from being opened about known questions.