HelpCrunch
Platform centralizes live chat, in-app messaging, automated email marketing, and ticketing with personalized, targeted campaigns, feedback collection, integrations such as WordPress and Shopify, and unified multi-channel support for web and mobile customer engagement.
Cost / License
- Subscription
- Proprietary
Application types
Platforms
- Online
- Android
- iPhone
- Software as a Service (SaaS)
- iPad
- Android Tablet
Features
Properties
- Customizable
Features
- Email automation
- Marketing Automation
Slack integration- Automatic messages
- Integrated Chat
- Live chat for websites
- Live Support Chat
- Pricing per agent
- Helpdesk Ticketing
- Email tracking
Tags
- Customer Support
- Automation
- Live Chat
- in-app-support
- business-messenger
- Chat
- livehelp
- in-app-ads
- in-app-messaging
- automated-marketing
- live-help
- web-messenger
- support-software
- Web service
- email-management
- email-campaign
- online-crm
- messenger-app
- support-chat-software
- saas-crm
- saas-for-business
- help-chat
- in-app-advertising
HelpCrunch News & Activities
Recent News
- Fla published news article about HelpCrunch
HelpCrunch launches customizable AI Agents with multichannel supportHelpCrunch has released AI Agents that automate up to 80% of customer queries across channels inclu...
Recent activities
j84gvn4dnd added HelpCrunch as alternative to Knoon AI
xobbix added HelpCrunch as alternative to XOBBIX
sdotdev added HelpCrunch as alternative to CustoQ
nick_f added HelpCrunch as alternative to coreAI- Danilo_Venom updated HelpCrunch
BotEngine added HelpCrunch as alternative to Text App
LHNMarketing added HelpCrunch as alternative to LiveHelpNow
dept91 added HelpCrunch as alternative to Really Simple Support
BranStone added HelpCrunch as alternative to EasyFAQ- Fla updated HelpCrunch
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What is HelpCrunch?
HelpCrunch is an all-around communication platform for customer service and sales, suitable for both web and mobile businesses.
It combines modern live chat, in-app messenger, auto messaging, ticketing, and email automation.
Designed for SaaS and web services, e-commerce and online-to-offline businesses, HelpCrunch helps convert website visitors into customers, maximize sales, increase retention, and built loyal relationships.
All communication is synced across multiple platforms and channels - mobile, web, chat, email, social media and third-party integrations through a single online account letting you connect with customers everywhere and easily manage interaction.
HelpCrunch lets businesses engage with customers on web or inside mobile app to provide support, collect feedback and run targeted marketing campaigns in a personalized way.
HelpCrunch integrates with Wordpress, Magento, Magento 2, GTM, Fluid App, Shopify, Tumblr, SquareSpace, PrestaShop, Jimdo, 3dcart, SpaceCraft, OpenCart, Bir Cartel, Google Analytics and Slack. New integrations are added weekly.
HelpCrunch Videos
HelpCrunch information
Developed by
HelpCrunch Licensing
Proprietary and Commercial product.Pricing
Subscription ranging between $12 and $620 per month.Alternatives
86 alternatives listedSupported Languages
- English
- Ukrainian
- Russian
AlternativeTo Categories
Business & Commerce, Social & Communications, Online ServicesApple AppStore
- Updated
- 5 avg rating
Comments and Reviews
good to communicate through this app.
Really easy, but with lots of options product. Everything is logical. if there is a need to create more complicated customer support flow - it's also possible with HelpCrunch. Their customer support is always very helpful and thinks of solutions with you. Best value for their price.
Great software, easy to use and great value for money when you consider that it can be used for support and marketing purposes.
Fantastic tool for marketing teams and customer support. We were looking for the best alternative to Intercom and we found that HelpCrunch is at the same level but with a better price.
A perfect Alternate to Intercomm
Highly recommended, excellent support and easy to use
Better customer engagement and ongoing customer relationship improvement.
HelpCrunch is a best solution for our customer support.
We've looking from alternatives Intercom. We saw Helpscout and Crisp. HelpCrunch became a best solution for our customer support: Helpcrunch became a 7 x cheaper solution for our customer support compared to Intercom.
They don't have a help desk yet. But I was told they will soon.