Help Scout
Help Scout offers scalable customer support with a personalized email-like experience. Enjoy a clutter-free interface, excellent reporting, knowledge base, integrations, a robust API, and iPhone app support, allowing teams of all sizes to maintain customer focus.
Cost / License
- Subscription
- Proprietary
Application types
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Software as a Service (SaaS)
Features
- Customer service
- Knowledge base
Tags
- Documentation
- Customer Support
- Ticketing
- email-management
Help Scout News & Activities
Recent News
Recent activities
mateuszwozniak added Help Scout as alternative to Produkt.so
j84gvn4dnd added Help Scout as alternative to Knoon AI
SudoVanilla added Help Scout as alternative to AgentSu
bkorous added Help Scout as alternative to helpNINJA AI
gweissbach added Help Scout as alternative to i-bnet HelpDesk
dept91 added Help Scout as alternative to Really Simple Support
ranjani-r added Help Scout as alternative to Desk365
JasperP added Help Scout as alternative to RogerRoger- Fla updated Help Scout
jianpingliu added Help Scout as alternative to SupportMatic
Help Scout information
Developed by
Help Scout PBC Licensing
Proprietary and Commercial product.Pricing
Subscription ranging between $55 and $83 per month.Alternatives
129 alternatives listedSupported Languages
- English
What is Help Scout?
Help Scout scales like any other help desk, but the customer experience is personalized like a normal email.
Customers don't need to confront a clunky ticket portal or juggle login credentials just to get help. Help Scout's clutter-free features are designed to keep teams, small and large, on the same page. With best in-class-reporting, an integrated knowledge base, tons of integrations, a robust API, and iPhone app to support customers on the go, Help Scout lets your team focus on what really matters: your customers.
Comments and Reviews
I love this software. We're using FreeScout now for half a year and had no problems. We suggested to add the option to print conversations. It took only a few days to implement 4 free. Nice!