Help Scout
Help Scout offers scalable customer support with a personalized email-like experience. Enjoy a clutter-free interface, excellent reporting, knowledge base, integrations, a robust API, and iPhone app support, allowing teams of all sizes to maintain customer focus.
Cost / License
- Subscription
- Proprietary
Application types
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Software as a Service (SaaS)
Features
- Customer service
- Knowledge base
Help Scout News & Activities
Recent News
Recent activities
rihana-ries added Help Scout as alternative to AgentDesk
Moiz added Help Scout as alternative to Selvo
cnicodeme added Help Scout as alternative to Fernand
crafted-pdez added Help Scout as alternative to Bench
asifonline added Help Scout as alternative to Automation Labs
leoberdu added Help Scout as alternative to initdesk
easydesk added Help Scout as alternative to EasyDesk
DigitalCore added Help Scout as alternative to DigitalCore
aidly added Help Scout as alternative to Aidly
BDLP added Help Scout as alternative to BDLP Desk
Help Scout information
Developed by
Help Scout PBC Licensing
Proprietary and Commercial product.Pricing
Subscription ranging between $55 and $83 per month.Alternatives
142 alternatives listedSupported Languages
- English
What is Help Scout?
Help Scout scales like any other help desk, but the customer experience is personalized like a normal email.
Customers don't need to confront a clunky ticket portal or juggle login credentials just to get help. Help Scout's clutter-free features are designed to keep teams, small and large, on the same page. With best in-class-reporting, an integrated knowledge base, tons of integrations, a robust API, and iPhone app to support customers on the go, Help Scout lets your team focus on what really matters: your customers.
Comments and Reviews
I love this software. We're using FreeScout now for half a year and had no problems. We suggested to add the option to print conversations. It took only a few days to implement 4 free. Nice!