Helpdesk Pilot is described as 'Help desk pilot is help desk & customer support software. This customer support software is 100% web based. With added support for LDAP authentication, knowledge base integration and SLA management' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Helpdesk Pilot , not only websites but also apps for a variety of platforms, including Windows, Android, iPhone and Linux apps. The best Helpdesk Pilot alternative is Freshdesk, which is free. Other great sites and apps similar to Helpdesk Pilot are osTicket, Zendesk, UserVoice and UseResponse.
Ticketed support and e-mail management
If you are looking for an easy to use yet extremely powerful service to help you manage desktop and mobile customer requests then eStreamDesk may be just what you are looking for. eStreamDesk is a hosted helpdesk and ticket tracking service.
Ensure organisation continuity, produce required outcomes, and be positioned to support current and new processes efficiently and effectively.
Quickly capture feedback and bugs from your team, clients, and users with our on-site widget. Manage your tickets directly on Trello.
GetSmily’s software allows companies to measure the emotional engagement of their stakeholders (customers, partners, visitors) right from their websites thanks to a widget collecting user feedback and web analytics.
Heat Software combines the resources of FrontRange—the sole provider of Cloud Service Management and Unified Endpoint Management—and endpoint security leader Lumension, to redefine the Cloud Service Management (CSM) and Unified Endpoint Management (UEM) market.
iET Solutions provides the industry’s most flexible and comprehensive, out-of-the-box IT Service Management (ITSM) solution. Fully integrated, highly configurable and built to scale, iET ITSM can easily meet any organization’s needs.
ChangeGear’s web-based IT Service Management (ITSM) software solution enables IT organizations to efficiently resolve IT requests and track, manage, and control IT services. The Service Desk edition includes the seamless integration of key ITSM processes: Incident Management...
Help Desk Authority is comprehensive help desk software for small and medium sized businesses that allow help desk technicians to manage tickets and assets
CustomAnswers provides a highly customizable web based helpdesk and customer relationship management software to enhance customer experience. It includes a knowledge base, email management, issue tracking with robust workflow functionality.
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