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Cisco Contact Center Alternatives

Cisco Contact Center is described as 'Improve customer interactions, encourage innovation, and increase responsiveness to customers with Cisco contact center solutions' and is an app. There are more than 10 alternatives to Cisco Contact Center for Online / Web-based, SaaS and Self-Hosted solutions. The best alternative is Twilio, which is free. Other great apps like Cisco Contact Center are Nexmo, Tellephant, SendSMSGate and Videsk.

Cisco Contact Center alternatives are mainly Team Collaboration Tools but may also be Video Calling Apps or Email Marketing Services. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of Cisco Contact Center.
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  • Online
  • Software as a Service (SaaS)

Improve customer interactions, encourage innovation, and increase responsiveness to customers with Cisco contact center...

Learn more about Cisco Contact Center

  1. Twilio icon

    Twilio

    • FreemiumProprietary
    • Online

    Twilio is a web-service API that lets you use your existing web languages and skills to build voice and SMS applications. We focus on building a simple, powerful, pay-as-you-go communications platform so that you can focus on what you do best.

    Triggering a function in Twilio Studio
  2. Nexmo icon

    Nexmo

    • Online

    Nexmo provides innovative communication APIs that bridge traditional voice and text services with cloud communications.

    Screenshot


  3. Tellephant icon

    Tellephant

    • FreeProprietary
    • Online
    • Software as a Service (SaaS)

    Tellephant is a one stop shop for everything you need to grow your business. Make your business more accessible with WhatsApp!

    Screenshot
  4. SendSMSGate icon

    SendSMSGate

    • Online
    • Software as a Service (SaaS)

    SMS Gateway and Notifications Service at the cheapest price. Much cheaper than Twilio.

    Screenshot
  5. Videsk is the first plug&play video contact center to communicate with your customers through a video call integrated into your website, app, kiosk, and everything with Internet.

    Personalize the widgets with your company logo, colors, and texts.


  6. Infobip icon

    Infobip

    • FreemiumProprietary
    • Online
    • Self-Hosted
    • Software as a Service (SaaS)

    International Communication Platform as a Service (CPaaS) provider with zero-hop connectivity to telecoms globally. It supports all major mobile communication channels, like SMS, email, WhatsApp, Viber, voice, video and more, over API and web UI.

    No screenshots yet
  7. LUCS icon

    LUCS

    • Self-Hosted

    LUCS (Lean Unified Customer Services) was developed with the vision to offer companies and organizations a contact center solution from a single source and fully integrate Skype for Business.

    No screenshots yet
  8. Anywhere365 icon

    Anywhere365

    • Online

    Everything is focused on enabling efficient and productive dialogues to take place between people, your company and customers and groups of people.

    Screenshot
  9. Maytapi icon

    Maytapi

    • Software as a Service (SaaS)

    WhatsApp is a popular messaging platform around the globe. With Maytapi you can send and receive messages from WhatsApp using simple HTTP requests. Integrate your marketing or business platform (Shopify, Woocommerce, CRM ets.) to WhatsApp easily.

    No screenshots yet
  10. Zoho Remotely icon

    Zoho Remotely

    • Online
    • Software as a Service (SaaS)

    Remotely is a suite of essential business applications including chat, video conferencing, office apps and more which will help you work from anywhere. The suite includes full-featured Zoho tools like Cliq, Meeting, ShowTime, WorkDrive and many more.

    Screenshot
Showing 10 of 11 alternatives