Cisco Contact Center Alternatives
Cisco Contact Center is described as 'Improve customer interactions, encourage innovation, and increase responsiveness to customers with Cisco contact center solutions' and is an app. There are more than 10 alternatives to Cisco Contact Center for Web-based, SaaS, Self-Hosted and Amazon Web Services. The best Cisco Contact Center alternative is Twilio, which is free. Other great apps like Cisco Contact Center are Nexmo, Tellephant, SendSMSGate and Videsk.
Cisco Contact Center alternatives are mainly Team Collaboration Tools but may also be Email Marketing Services. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of Cisco Contact Center.Twilio is a web-service API that lets you use your existing web languages and skills to build voice and SMS applications. We focus on building a simple, powerful, pay-as-you-go communications platform so that you can focus on what you do best.
- - Twilio is the most popular Web-based alternative to Cisco Contact Center.
- - Twilio is the most popular free alternative to Cisco Contact Center.
Nexmo provides innovative communication APIs that bridge traditional voice and text services with cloud communications.
- - Nexmo is the most popular commercial alternative to Cisco Contact Center.
Nexmo Features
Tellephant
Is this is a good alternative?YesNo89 Tellephant alternatives- Free • Proprietary
- Online
- Software as a Service (SaaS)
Tellephant is a one stop shop for everything you need to grow your business. Make your business more accessible with WhatsApp!
- - Tellephant is the most popular SaaS alternative to Cisco Contact Center.
Tellephant Features
SendSMSGate
Is this is a good alternative?YesNo93 SendSMSGate alternatives- Paid • Proprietary
- Online
- Software as a Service (SaaS)
Cheap SMS Gateway with simple API and 24/7 Support. Pricing cheaper than Twilio in 2-3 times. Good choice for startups.
SendSMSGate Features
Videsk
Is this is a good alternative?YesNo58 Videsk alternatives- Paid • Proprietary
- CRM System
- Online
- Software as a Service (SaaS)
Videsk is the first plug&play video contact center to communicate with your customers through a video call integrated into your website, app, kiosk, and everything with Internet.
Videsk Features
Infobip
Is this is a good alternative?YesNo85 Infobip alternatives- Freemium • Proprietary
- Email Marketing Service
- Online
- Self-Hosted
- Software as a Service (SaaS)
International Communication Platform as a Service (CPaaS) provider with zero-hop connectivity to telecoms globally. It supports all major mobile communication channels, like SMS, email, WhatsApp, Viber, voice, video and more, over API and web UI.
- - Infobip is the most popular Self-Hosted alternative to Cisco Contact Center.
LUCS (Lean Unified Customer Services) was developed with the vision to offer companies and organizations a contact center solution from a single source and fully integrate Skype for Business. Its modular design and configuration capabilities ensure that new organizational...
Everything is focused on enabling efficient and productive dialogues to take place between people, your company and customers and groups of people.
Maytapi
Is this is a good alternative?YesNo83 Maytapi alternatives- Paid • Proprietary
- Software as a Service (SaaS)
WhatsApp is a popular messaging platform around the globe. With Maytapi you can send and receive messages from WhatsApp using simple HTTP requests. Integrate your marketing or business platform (Shopify, Woocommerce, CRM ets.) to WhatsApp easily.
Zoho Remotely
Is this is a good alternative?YesNo87 Zoho Remotely alternatives- Paid • Proprietary
- Team Collaboration Tool
- Online
- Software as a Service (SaaS)
Remotely is a suite of essential business applications including chat, video conferencing, office apps and more which will help you work from anywhere. The suite includes full-featured Zoho tools like Cliq, Meeting, ShowTime, WorkDrive and many more.
Zoho Remotely Features
Amazon Connect
Is this is a good alternative?YesNo13 Amazon Connect alternatives- Freemium • Proprietary
- Software as a Service (SaaS)
- Amazon Web Services
With Amazon Connect, you can set up a contact center in minutes that can scale to support millions of customers.