Aspect Prophecy is described as 'powerful, entirely standards-based platform for speech, IVR, and SIP VoIP applications. Prophecy is the world’s first telephony application platform software to offer enterprise-class features with retail like simplicity' and is an app in the Social & Communications category. There are nine alternatives to Aspect Prophecy for a variety of platforms, including Linux, Online / Web-based, Self-Hosted solutions, Windows and Mac. The best alternative is RingCentral Engage Digital. It's not free, so if you're looking for a free alternative, you could try The Voximal stack or Voiceglue. Other great apps like Aspect Prophecy are Genesys (Paid), Avaya Voice Portal (Paid), Plum DEV (Paid) and Cloud Telephony (Paid).
Leading brands use RingCentral Engage Digital SaaS software applications to make it easier to manage their online customer service activities. Our clients enjoy lower operating costs while increasing customer satisfaction and improving brand equity.
Our industry-leading solutions foster true omnichannel engagement, performing equally well across all channels, on-premise and in the cloud. Experience communication as it should be: fluid, instinctive and profoundly empowering.
Plum DEV allows developers to build voice applications that automate a company’s most frequent communications. This includes everything from highly interactive customer self-service to communications-enabled business processes, and more.
Our overall goal is to provide a full-featured integration of open source telephony environments and OpenVXI including as many features as possible while conforming to the VoiceXML standard. Currently Voiceglue only supports Asterisk.
uContact is an All in One contact center solution that includes ACD, recording, dialers (preview, power and predictive), Social Networks, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, Web Chat with audio and video, Gamification, etc.