Aidly icon
Aidly icon

Aidly

AI-powered email support that drafts perfect customer responses instantly. Native Shopify integration with order history in every ticket.

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Cost / License

  • Subscription
  • Proprietary

Application type

Platforms

  • Online
  • Software as a Service (SaaS)
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Properties

  1.  Support for Themes

Features

  1.  End-to-End Encryption
  2.  No Coding Required
  3.  Ad-free
  4.  Dark Mode
  5. Shopify icon  Shopify integration

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Aidly information

  • Developed by

    FR flagAidly

  • Licensing

    Proprietary and Commercial product.

  • Pricing

    Subscription ranging between $166 and $249 per month.

  • Alternatives

    5 alternatives listed

  • Supported Languages

    • English
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What is Aidly?

Aidly is an AI-powered customer support platform designed specifically for email support teams. Unlike traditional helpdesks, Aidly uses advanced AI to draft complete, context-aware responses to customer emails, reducing response time from hours to seconds.

Key Features: • AI Response Generation - Get intelligent draft replies instantly using GPT-4 • Native Shopify Integration - See customer order history, tracking, and lifetime value without switching tabs • Human-in-the-Loop - You review and approve every response before sending • Knowledge Base Training - Teach the AI your brand voice and common responses • Email-First Design - Optimized for email support, not bloated with unnecessary channels • 2-Minute Setup - Connect your support email and start responding in minutes

Perfect for:

  • E-commerce stores (Shopify, WooCommerce, etc.)
  • SaaS companies handling support via email
  • Small to medium teams (1-10 agents)
  • Businesses receiving 50-1,000+ emails/day

Aidly helps teams reduce support costs by 90% while maintaining response quality and brand voice. Every response is reviewed by a human before sending, ensuring accuracy and personal touch.

Pricing starts at $166/month with a free trial (first 5 emails free, no credit card required).

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