

Worktual
Worktual is an AI-powered chatbot platform that helps businesses automate customer support, generate leads, and engage users across web, WhatsApp, and social channels—all without coding.
Cost / License
- Subscription
- Proprietary
Platforms
- Software as a Service (SaaS)
Features
- No Coding Required
- Marketing Automation
- Ad-free
- AI Chatbot
- AI-Powered
Tags
- contact-center-software
- ccaas
- Conversational AI
Worktual News & Activities
Recent activities
POX added Worktual as alternative to AI Chatbot Support, Libredesk, FreeScout and Freshdesk- urprabhaur reviewed Worktual
I've been using Worktual for a few months now, and it’s really improved how we handle customer support. The AI chatbot is fast, reliable, and easy to set up across different channels like live chat, email, and social media. I especially like the multilingual support—it’s been a game changer for our international customers. The interface is clean, and the automation helps reduce repetitive tasks. Overall, it’s a solid tool for any business looking to enhance customer engagement with AI.
- urprabhaur added No Coding Required as a feature to Worktual
- urprabhaur liked Worktual
- samarcher added Marketing Automation as a feature to Worktual
- samarcher rated Worktual
- samarcher liked Worktual
- worktual updated Worktual
- worktual added Worktual
Worktual information
What is Worktual?
When customer service feels effortless, that's Worktual AI working behind the scenes.
Worktual Agentic AI delivers customer support and sales assistance that is changing how businesses of any size work. Using advanced natural language technology, Worktual manages enquiries, closes sales, and resolves issues 24/7—even when your team is offline. It seamlessly integrates with your existing systems to qualify leads, schedule meetings, and provide detailed product information. More than simply chat machines, Worktual AI learns from every interaction to deliver increasingly personalised experiences that convert browsers into buyers and turn customers into loyal advocates. Your customers don't see the technology. They just notice how quickly their questions get answered, how their problems vanish, and how interactions with your brand feel surprisingly human. Worktual transforms ordinary chatbots into thoughtful digital assistants, empowers your support team to resolve issues in half the time, and gives managers real-time insights that prevent small hiccups from becoming service disasters. Built for businesses that measure success in customer smiles (not just ticket volumes), Worktual AI reduces response times from hours to seconds, personalises every interaction—even at scale—and lets your human talent focus on what humans do best: building relationships. The numbers tell the story: 20% boost in agent productivity, 40% reduction in resolution time, and customer satisfaction scores that keep climbing.






Comments and Reviews
I've been using Worktual for a few months now, and it’s really improved how we handle customer support. The AI chatbot is fast, reliable, and easy to set up across different channels like live chat, email, and social media. I especially like the multilingual support—it’s been a game changer for our international customers. The interface is clean, and the automation helps reduce repetitive tasks. Overall, it’s a solid tool for any business looking to enhance customer engagement with AI.