Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.
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Plumm Alternatives
Plumm is described as 'Single collaborative customer support dashboard for all of your projects. Chat with your customers and your team members using single workspace. If it's an email sent to support@yourproject1.com or a chat request from yourproject2.com, it all goes into the same Plumm inbox' and is an app in the business & commerce category. There are more than 100 alternatives to Plumm for a variety of platforms, including Web-based, Android, iPhone, Windows and Mac apps. The best Plumm alternative is Thunderbird, which is both free and Open Source. Other great apps like Plumm are Element, Discord, Matrix and Slack.
Alternatives list
Cost / License
- Freemium
- Open Source
Application types
Platforms
- Self-Hosted
- Node.JS
Collect chat is an interactive chat widget that collects data from website visitors by asking scripted questions - 24/7, fully on auto-pilot. Collect.chat chatbots on websites can replace static web forms and sales reps who ask same questions to each visitors.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Android Tablet
- iPad
185 Chaskiq alternativesChaskiq is a 100% open source conversational marketing platform build as an alternative for Intercom, Drift, and others, currently under active development.
Cost / License
- Free
- Open Source
Platforms
- Self-Hosted
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70 AtomJump.com alternativesAtomJump.com is a well tuned hosted version of the free open-source AtomJump.org. It is free to chat publicly with your family, group or co-workers on your own group.
Cost / License
- Free
- Open Source
Application types
Platforms
- Mac
- Windows
- Linux
- Android
- iPhone
- iPad
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Digistant is a customer engagement platform that provides Digital Assistance to your customers. The core features of the platform that are relevant to your organization are:
Cost / License
- Free
- Proprietary
Application types
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
Visitlead offer a brand new live chat solution with unique features to interact and communicate with your website visitors.
Visitlead offers much more than just live chat!
Cost / License
- Paid
- Proprietary
Platforms
- Mac
- Windows
- Linux
- Chrome OS
- Android Tablet
- iPad
Stackfield is a Slack-alternative for chat, collaboration, calendaring and file-sharing. It enables encrypted chatting (end-to-end encryption) and is hosted in Germany.
Cost / License
- Freemium
- Proprietary
Application types
Platforms
- Online
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Heymarket is a business text service for your team. They get a shared inbox for messaging with people outside your organization. The other party never has to install an app & gets SMS. Free 14-day trial on heymarket.com, the App Store, & Google Play.
Cost / License
- Paid
- Proprietary
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Zapier
- Apple Watch
- Google Chrome
- Google Drive
- Slack
- Google AdWords
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Your team’s bot for external communications. MailClark allows your team to both send & receive emails without ever leaving Slack. Great for customer support, team inbox, help desk and more!.
Cost / License
- Paid
- Proprietary
Platforms
- Online
- Slack
+3
Our online help desk is so much more than “just another ticketing system.”
Most support software only supports one-to-one communications with your customers and you lose visibility at the customer level. TeamSupport gives you visibility of the entire customer so you can be proac.
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