Helpwise
1 like
Shared inbox for teams handling group email accounts, featuring internal thread chats, email assignment, workflow automation, integrations with business apps, role-based controls, templates, analytics, tracking tools, multi-channel support, and API access.
Cost / License
- Subscription
- Proprietary
Platforms
- Mac
- Windows
- Android
- Chrome OS
- Software as a Service (SaaS)
Features
- Shared inbox
- Customer service
Tags
- customer-service-software
- email-management
- support-software
- Customer Support
Helpwise News & Activities
Highlights All activities
Recent activities
- Danilo_Venom updated Helpwise
benni347 added Helpwise as alternative to Salesforce, EspoCRM , FreeScout and Nimble CRM
Helpwise information
Developed by
SaaS Labs US, Inc Licensing
Proprietary and Commercial product.Pricing
Subscription that costs up to $99 per month.Alternatives
35 alternatives listedSupported Languages
- English
What is Helpwise?
Helpwise is a Shared Inbox tool for your team email accounts like help@, sales@, jobs@.
If you are a medium or small-sized business, you must have to deal with dozens of emails daily. There can be embarrassing situations like customers getting more than one response to their query or no response at all. These types of issues are pretty common if you don't use a shared inbox.
Helpwise ensures better collaboration and zero confusion between team members:
- Create email responses and send right replies - every time with team collaboration.
- Team members can chat within the thread.
- Assign email to right team members.
- Connect your other business tools and setup workflows to automate processes.
- Get all your mailboxes in one place.
Comments and Reviews
Easy to use and UI similar to Gmail makes Helpwise a great platform for communicating with the customers. Collaboration over emails assists my team in giving the best solution to the customers.