HelpDeskSaaS
HelpDeskSaaS is a Help Desk Software as a Service for Customer Service and Support that lets you manage user tickets, organize your work and assign tasks to your help desk team. Offers Support Ticket Management, Knowledge Base / FAQs, and Self-Service Portal in one low-cost...
Features
- Web-Based
- Knowledge base
- On Demand
Tags
- Software as a Service
- hosted
HelpDeskSaaS News & Activities
Recent activities
HelpDeskSaaS information
Developed by
Escon Information ConsultingLicensing
Proprietary and Commercial product.Alternatives
53 alternatives listedSupported Languages
- English
What is HelpDeskSaaS?
HelpDeskSaaS is a Help Desk Software as a Service for Customer Service and Support that lets you manage user tickets, organize your work and assign tasks to your help desk team. Offers Support Ticket Management, Knowledge Base / FAQs, and Self-Service Portal in one low-cost collaborative package intended to use in B2B or B2C business environment. HelpDeskSaaS is intended to use in every company where customer support and service is a business critical mission. HelpDeskSaaS features and best suitable for companies with multiple customers and their end users, where different profiles of support staff and service representatives are used: Internal and external, Help Desks, Call and Contact centers, Web enabled service business.