HelpDeskSaaS
HelpDeskSaaS is a Help Desk Software as a Service for Customer Service and Support that lets you manage user tickets, organize your work and assign tasks to your help desk team. Offers Support Ticket Management, Knowledge Base / FAQs, and Self-Service Portal in one low-cost...
Features
- Web-Based
- Knowledge base
- On Demand
HelpDeskSaaS News & Activities
Recent activities
skyfall67817 added HelpDeskSaaS as alternative to FreeScout
skyfall67817 added HelpDeskSaaS as alternative to Help Scout
jessicawade added HelpDeskSaaS as alternative to Deskhero
HelpDeskSaaS information
Developed by
Escon Information ConsultingLicensing
Proprietary and Commercial product.Alternatives
50 alternatives listedSupported Languages
- English
What is HelpDeskSaaS?
HelpDeskSaaS is a Help Desk Software as a Service for Customer Service and Support that lets you manage user tickets, organize your work and assign tasks to your help desk team. Offers Support Ticket Management, Knowledge Base / FAQs, and Self-Service Portal in one low-cost collaborative package intended to use in B2B or B2C business environment. HelpDeskSaaS is intended to use in every company where customer support and service is a business critical mission. HelpDeskSaaS features and best suitable for companies with multiple customers and their end users, where different profiles of support staff and service representatives are used: Internal and external, Help Desks, Call and Contact centers, Web enabled service business.