

Document360
AI-powered platform for efficiently creating, organizing, and managing knowledge bases, product documentation, user manuals, and SOPs, featuring customizable themes, real-time team collaboration, advanced version control, and multi-language support for global use.
Cost / License
- Subscription
- Proprietary
Application types
Platforms
- Online
Features
Properties
- Lightweight
- Privacy focused
- Support for Themes
Features
- Knowledge base
- Knowledge Management
- Team Collaboration
- No Coding Required
- Customer service
- Support for MarkDown
- Knowledge Base structuring
- WYSIWYG Support
- End-to-End Encryption
- Web-Based
- Cloud Sync
- No Tracking
- Hierarchical Structure
- Dark Mode
- Extensible by Plugins/Extensions
- Two-factor Authentication
- Spell Checking
- No registration required
- Real time collaboration
- Full-Text Search
- AI Chatbot
Google Analytics Integration- Help Center
Tags
- Documentation
- Software as a Service
- Customer Support
- help-authoring-software
- Integration
- AI-Based Search
- self-service
- support-software
- knowledgebases
- sop-software
- faq-builder
- analytics
- help-authoring
- faq-system
- faq
- FAQs
- knowledgebase-management
- customer-self-service
Document360 News & Activities
Recent activities
tony-lein added Document360 as alternative to FAQ Ally
bk_kandbe added Document360 as alternative to Kandbe
askewbee added Document360 as alternative to WorkFlawless
LisaSteingold added Document360 as alternative to UseWhale
Featured in Lists
Tool for creating and managing modern-looking knowledge bases
What is Document360?
Document360 is an AI-powered knowledge base and documentation platform trusted by businesses in over 50 countries. It enables organizations to create, manage, and deliver clear, organized, and easily accessible knowledge to their teams and customers. Document360 provides the tools you need to optimize your documentation processes and drive efficiency, whether you're a small business or a large enterprise.
Key Use Cases: Knowledge Base Create a self-service portal for customers and internal teams to quickly find answers, improving customer satisfaction and reducing support costs. Product Documentation Document complex products and services with structured content that’s easy to update and navigate, ensuring users always have the latest information. User Manuals Build user manuals with intuitive guides and step-by-step instructions that help your customers get the most out of your product. Standard Operating Procedures (SOPs) Document clear, actionable SOPs that employees can easily follow to streamline internal processes and ensure consistency across teams.
Key Features: AI-powered Search-Deliver lightning-fast, relevant search results powered by AI, enabling users to find answers quickly. Customizable Themes-Personalize your knowledge base with fully customizable branding, ensuring a consistent experience that reflects your company’s identity. Collaboration Tools- Work together in real time with your team on documents, making the process more efficient and effective. Versioning & Rollback- Maintain complete control over your content with versioning, ensuring you can track changes and revert when needed. Multi-language Support- Reach global audiences with multi-language capabilities, ensuring your content is available in multiple languages for international teams and customers. With customers across various industries, Document360 is the trusted solution for businesses looking to streamline their documentation and enhance the knowledge-sharing experience.











Comments and Reviews
Document360 lets you create amazing blogs, articles and professional-looking documents with ease. It also provides cloud storage and the files can be accessed and edited anytime.
Document360 is an awesome tool to create creative documents and professional blogs with less effort.
I like the way we can incorporate all of our articles in the appropriate categories and sub categories. This makes things look easier.
A great enterprise product from Kovai.co. Document360 works well as a knowledge base for employee support as well as being a good resource for external customer support.
It's the best knowledge base platform that is easy to use and learn for beginners.
Document360 is a great SaaS platform that helps you to build a great self-service knowledge base for your customers and internal users.