Delighted Alternatives

Sites and apps similar to Delighted include Formbricks, which is open source with a free version. Other options are LimeSurvey, SurveySparrow, Survicate and Opin. Customer Feedback Managers like Delighted are a crowded field, with more than 25 alternatives for Mac, Android, iPhone, iPad and Windows.

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Alternatives
Delighted alternatives page was last updated

Alternatives list

  1. Pulseahead helps product teams run contextual in-product surveys to capture real user intent at scale - so you can build products users love, based on what they actually experience.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  2. Affiniv icon
     Like

    Affiniv is a customer experience platform that helps businesses collect NPS, CSAT, and Customer Feedback in general, analyze them using AI, and uncover actionable insights for business growth.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    • Online
    Good alternative?
     
  3. NPSKit icon
     Like

    NPSKit is a branded Net Promoter Score (NPS) survey tool built specifically for local businesses. It helps restaurants, gyms, salons, clinics, and other local service businesses collect customer feedback, measure loyalty, and turn insights into growth.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  4. Wizu icon
     1 like

    Wizu is a conversational User Interface that can measure, and help companies improve, customer experience and employee engagement. It is the next generation of surveys and Voice of the Customer offering personalized, engaging conversations.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • Windows Phone
    • iPad
    Good alternative?
     
  5. Customer.guru is a set-and-forget service that automatically measures your customer satisfaction over time using Net Promoter System.

    It integrates seamlessly with Shopify, Slack, Google Adwords, and Facebook Ads.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
  6. Fast, Simple Visitor Feedback Forms for your site. Gather insights from your visitors about your site, service, product fast. Improve your business based on feedback. repeat.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  7. Nicereply icon
     Like

    Online customer satisfaction survey software, including CSAT, Net Promoter Score ® (NPS) & Customer Effort Score ™ (CES 2.0).

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Chrome OS
    • Software as a Service (SaaS)
    Good alternative?
     
  8. Fresh Feedback makes it simple to collect actionable feedback from your customers. Get more Five Star Reviews on your chosen platforms and resolve issues for unhappy customers before they turn into negative reviews.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  9. FeedbackRig is a platform that helps businesses to increase Customer Satisfaction using AI-driven actionable insights.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
  10. SightMill icon
     Like

    SightMill is an innovative platform to help you manage Net Promoter Score (NPS) surveys and so understand, act on and drive customer engagement.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
  11. TRACX icon
     Like

    TRACX is an all-in-one digital platform that simplifies feedback collection, so that you can start building understand customer experience and interactions, even in a contactless world.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  12. Voxco is an omnichannel survey software can be used to create online, CATI, IVR and offline surveys easily. Use drag and drop survey builder, strong analytical suite, custom themes, 100+ question types and highly secure platform. Try a free demo now!.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
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