Every response comes with the user identity attached, so you can break your NPS, CSAT and CES scores down by any user attribute, not one blended average.
Cost / License
- Freemium
- Proprietary
Application types
Platforms
- Online

Delighted is described as 'The fast and easy way to get actionable feedback from your customers with NPS' and is an website. There are more than 25 alternatives to Delighted, not only websites but also apps for a variety of platforms, including SaaS, Mac, Android and iPhone apps. The best Delighted alternative is Formbricks, which is both free and Open Source. Other great sites and apps similar to Delighted are LimeSurvey, SurveyLab, SurveySparrow and Survicate.
Every response comes with the user identity attached, so you can break your NPS, CSAT and CES scores down by any user attribute, not one blended average.

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