- 43 Reviews
- 2163 Likes
Automatic Data Loss Protection for Your Small Business
$10 USD per month per computer.
Never worry about losing business-critical data again. CrashPlan® for Small Business makes protecting files on your devices, including your file server and external hard drives, fast and easy.
LIGHTWEIGHT, CONTINUOUS PROTECTION
Runs automatically in the background. Doesn’t slow you down.
No file size restrictions or additional charge for space.
CUSTOMIZE FILE RETENTION
You control how long we keep your deleted files.
Restore your files to the latest versions without paying a ransom for them.
EXTERNAL DRIVE PROTECTION
Included for no additional cost. Keep a local copy of your files for fast recovery.
CrashPlan protects the files you’re currently working on first, and makes it easy to go back to previous versions of your files by date.
RESTORE FROM ANY COMPUTER
Restore via desktop app or browser. No charge to restore your files.
256-bit AES data encryption at rest, configurable security settings, and BAA available to support HIPAA compliance needs.
Subscription that costs between $10 and $200. Price may vary depending on commitment and so on.
offsite-backup online-backup peer-to-peer-backup
Make this page better by adding screenshots to CrashPlan.
I have been using CrashPlan for more than 6 months. It works but it is too CPU intensive for a background desktop backup solution. I would like it if it were more lightweight. My Windows 10 hangs up...See why people do not like CrashPlan 😡 Post your review
CrashPlan just announced that they will be discontinuing the service for home users in October 2018, focusing on enterprise customers instead.
I wouldn't recommend to start using this service anymore.
Too bad ... I absolutely loved it. Time to move on.
I have been using CrashPlan for more than 6 months. It works but it is too CPU intensive for a background desktop backup solution. I would like it if it were more lightweight. My Windows 10 hangs up frequently when CrashPlan is running.
A good backup solution should work effortlessly and silently, but fail loudly. It should just work out of the box or else you'll need to spend lots of work getting it up and running, which means you'll go without backups until then. You also don't want a false sense of security, thinking it's backing up and then your computer fails and you realize it was never backing up correctly. So far, it seems CrashPlan is not a good backup solution on Linux.
I've been trying to get it to work for a week now, with 200 GB of files, and it still hasn't completed a single backup to any destination, even to my own computer over a 100 Mbit/s LAN connection.
The Linux installer is terrible. To install this on Linux, there's no .deb, PPA, repo, or anything. You have to download a .tgz file, untar it, and run a ./install.sh script. The script then asks user-unfriendly command line questions like where you want to put the executable and how you want to start it at boot. At least it has defaults.
Then the install script won't work if you have a non-bash login shell, like fish.
Then the uninstaller doesn't remove all the files and the dumb installer refuses to re-install because there are still files left on the drive by the uninstaller.
Then if you try to archive to an external drive, CrashPlan starts at boot, doesn't see the external drive, and forces the creation of a new folder where it used to be, and starts over again, filling up your root drive until your computer locks up. http://ubuntuforums.org/showthread.php?t=1930002 It's really stupid.
CrashPlan says to work around this by telling it to backup to a subfolder of the disk rather than the root of that disk, but this doesn't actually work. It still filled up my root drive, just at the subfolder location instead.
Setting the Default backup location isn't enough to change this anyway. You have to actually click the name of the backup (which is not obviously a link), and then there is a separate place to set the backup location in there.
And why does the "Files" section of the client always say "Scanning" and rarely shows the size of the backup correctly? Are they literally scanning every bit of the entire set of files over again every time you load the control panel, instead of just watching for file modifications on the OS level? Is that why my computer's been so laggy and slow for the last few days?
It's cool that it automatically connects to another computer even over the internet, with no special configuration.
The backup to their servers, on the other hand, is insanely slow. I'd tell you exactly how slow, but it stopped telling me the actual value for no obvious reason.
The information about ongoing backups is very confusing. Sometimes it tells you the status of the backup, transmission speed, and how much time it will take. Other times it just says "sending" with a filename and no other data.
On the website, it says 62% complete of my 200 GB? But on my client, it says "Space used: 4 GB". Then they send me a Backup Status Report by email that says my cloud backup is 1.7% complete. WTF?? 4 GB per week is... 0.05 Mbit/s. Something is wrong.
Apparently, they've lost their customer's data more than once:
And their response? "This is part of the reason that we highly recommend that you use CrashPlan to backup to more than one destination (i.e. another computer or an external harddrive)."
I don't understand why in the world anyone would pay money for their cloud storage service when it's slower and less reliable than backing up to a friend's computer for free.
[Edited by endolith, September 13]
So I kept getting emails from them that my computers weren't backed up, so I went on their website to delete my computers and my account. (I have started using Backblaze instead.) Apparently there is no way to do this. You have to delete computers from within the app itself. So I installed the application again. As soon as I have done this, my computer starts locking up every few seconds. :D Then when I try to log in, it crashes. Nice.
Crashplan has been bought out by Carbonite and will be effectively gone by October 23rd, 2018.
Now that Crashplan no longer offers consumer services, should this be marked as discontinued?
While most apps here are consumer oriented, some are commercial oriented, and some people may be interested in their small business version. (I'm not, but some may be.) Maybe tweaking the description to make it clear that they are no longer offering a consumer version, or some tag that says "enterprise-only".
Looks like they have released a version 5.0 which removes the ability to do LAN backups. Obviously support for 4.x will eventually be dropped (if it hasn't already), so I'm looking for a replacement.
its so hassle because you need to install apps to unsubscribe
I have been test Crashplan for a little while and have had a few problems, mainly it simply keeps crashing on me. Have tried it on various systems and it either ends up crashing or using so much ram the system becomes unresponsive. Looks like a cool program but have not even been able to get it to run reliably enough to write a review of it.
There is now a Business version but the upload speed is atrocious now. Not what it used to be.
I was using the older version of CrashPlan for a few months and I REALLY enjoy it's wide array of options. CrashPlan allows you to backup to a local folder/drive, a trusted computer over WAN, or their own cloud service.
However, the company launched their CrashPlan+ service which auto-upgraded my version and now MANY of the free features are locked as a paid service. You can no longer specify the backup time and frequency as it is automatically determined by CrashPlan. This means you can no longer guarantee a time that your files will back up. My CrashPlan+ now insists that it wants to backup at 2AM and if the PC isn't on at that time it waits until the next 2AM. ha!
Too bad they locked the free features. I'll be moving on to something else.
This is the only serious online backup contender that lets you back up to your own storage (and your friend's storage!). It is also the only one that will back up all your files. Other software will skip files larger than 4GB without telling you.
I wish CrashPlan would provide more information about what it's doing, and give me more control over it as well. It also puts a list of your files in CrashPlan's program directory, so if you're backing up an encrypted TrueCrypt volume, your security will be cracked wide open. BAD.
So, it appears to me that all backup solutions on the market are fatally flawed in at least one way.
FYI, there are certain files that it does not backup. See http://support.code42.com/CrashPlan/Latest/Configuring/What_Is_Not_Being_Backed_Up for the full list.
I crashed a disk.
Estimated recovery time for my 2TB: 10-40 days
Initially it was estimated at 40 days, but it speeded up, "only" 4 left days now after 7 days passed. So if it persists it would be a total of 11 days.
The speed seems to vary with the times of day (slower when everyone is using it; faster at night).
I like the system, and the recovery speed/performance can be acceptable, depending on your needs.
The price advantage is definitive, but you must be aware of the slow recovery.
I think I might prefer an alternative faster solution in the future
Used to be the best, but now it's barely tolerable.
The worst part of Crashplan is that it is basically a virus. What I mean is that it is designed to never shut off on your computer or close, even when you force close its process and tell it to not autostart with Windows. This is terrible because Crashplan is a terribly coded Java program that takes up tons of memory and makes my decent gaming build sound like a jet taking off 24/7. I used to like how it used up my my 8 cores and vast amounts of memory to back up faster than any other program, but since you can't get the background process to stop taking resources without uninstalling, it makes running other programs on your computer laggy. Don't even think about using this on a standard run of the mill computer.
And then you run into the customer service side, where despite the fact that there's this one guy who genuinely cares about their users, they will delete your data if you're so much as a day past schedule without paying (because a credit or paypal can have a slight issue that causes the charge to stall, you're done for). They bill in increments instead of right on the spot, so getting everything set up perfectly for the next cycle is a hassle.
They also silently took down their phone app which allowed you to pull programs from online while on the go or even look at your backup when away from the computer. That is a total bummer, especially when you now need to pay more for this.
I was once willing to pay the larger costs on using a commercial grade program to back up my priceless family photos, but now I'm just waiting for other programs to catch up backing up my data so I can finally uninstall it and cancel my billing cycle.
I use this to backup both Windows and Linux PCs to multiple locations, including CrashPlan's servers. It works well for me on both OS's. I had to make a couple tweaks to get it working right on Linux (increased shared memory allocation, see their FAQ) but after that it runs great. No problems with failed/incomplete backups so long as the computers are left on long enough to allow them to complete. Migrating backups to a new computer is also straightforward and accomplished using the GUI. There's also an Android version that allows me to download backed up files to my phone--very nice!